Ryan was helpful and the team did a great job taking care of my car. Thank you.
4/6/2026
Michael B. VERIFIED CUSTOMER
I brought my car in for new tires and 110,000 Mile Service. I got tires but no service. My service light is still on and the service sticker was not updated
I have been bringing my 2022 Prius in every 5000 miles for service ever since I have purchased the vehicle
I am frustrated because I use my car for delivery. Now I have to bring my car back to get serviced. My time is my money and I will be losing both because I have to drop the vehicle off again to get serviced.
4/5/2026
Boris H. VERIFIED CUSTOMER
Great job and great service!
4/4/2026
Ayon G. VERIFIED CUSTOMER
When they do oil change, My car ???? underneath cover did not tied off properly and screw loosed and fall apart in highway. I did pulll over aside of the highway and found that cover damaged and 1screw holding, I takeout from it keep it. I need your attention to fix my damage part.
4/3/2026
Cyril P. VERIFIED CUSTOMER
Ryan very professional.
4/3/2026
Ross W. VERIFIED CUSTOMER
Took much longer than was told
4/3/2026
Michael R. VERIFIED CUSTOMER
Very happy with the quality of the service
Given to my 4Runner.
4/3/2026
Vickie R. VERIFIED CUSTOMER
Was not told ahead that the recall would take 2 hrs. After 2 & 1/2 hrs. I was on my way for my one hr. trip home.
4/3/2026
Nathan S. VERIFIED CUSTOMER
You guys always do good work, thanks.
4/3/2026
James H. VERIFIED CUSTOMER
All has been good ????
4/2/2026
Michael K. VERIFIED CUSTOMER
3 hours for a camera recall fix, oil change and tire rotation. Was told 2 hours total time needed. Surprised at the oil and tire rotation cost of $182.00.
4/2/2026
Kaitlyn C. VERIFIED CUSTOMER
I came in for an oil change and 5000 mile tune up I had 2 warming notifications on when it came in. One was cleared but the other one is still active. It was a low windshield alarm and my fluid wasn’t replaced even though that was suppose to be part of the service.
4/2/2026
Robert V. VERIFIED CUSTOMER
Completely satisfied, Mr Lee is a professional at his work took care of me as soon as I walked in knowing that I was there because of an appointment. Excellent service indeed.
4/1/2026
Malou M. VERIFIED CUSTOMER
Love your service team all are professional and helpful, goes out of th way to help whenever possible
4/1/2026
John B. VERIFIED CUSTOMER
Randy was professional, knowable and very helpful. He was a big help.
4/1/2026
James H. VERIFIED CUSTOMER
Had to pay for four wheel alignment, noticed factory tire RF was wearing terribly at 28,000 miles , took to local computer alignment shop and they said these trucks come off the line improper alignment settings.. should be covered under warranty! At 28,000 miles my tires are worn enough to cause hydroplaning.
After alignment at Faulkner wheels had circular scratches in clear coat around the center of wheels! It doesn’t come off!!
4/1/2026
Mary F. VERIFIED CUSTOMER
As always, the service from all the people at Faulkner's was outstanding.
4/1/2026
American Engineers. VERIFIED CUSTOMER
Randy and his team always go above and beyond to accommodate us and provide us with excellent service.
3/31/2026
Lillian Q. VERIFIED CUSTOMER
Always pleased with the service and how quick it is taken care of
3/31/2026
Ryan B. VERIFIED CUSTOMER
This was my first service appointment after buying a new car. The only person who was overly ice was the older gentleman at drop off. Every other person I came in contact with was not rude, but they were all either distracted or made me feel like they had better things to do. I would have thought that at the first service appointment you would want to give a really good first impression to keep me coming back. That does not seem to be the case.