Appreciate that received updates while working on car. Love Randy's concern for his customers safety and his great personality doesn't hurt either.
5/21/2026
Kristine K. VERIFIED CUSTOMER
I know Ryan has worked there a long time, he has been my service rep on numerous other occasions and does a fantastic job!
5/21/2026
Xiang L. VERIFIED CUSTOMER
Thanks for professional service.
5/21/2026
Ryan S. VERIFIED CUSTOMER
Thank you lee for taking great care of my truck, and also getting my radio replaced under my warranty.
5/21/2026
Eric B. VERIFIED CUSTOMER
Ryan was great and good communication throughout.
Thanks Ryan
5/21/2026
Denise M. VERIFIED CUSTOMER
My part was ordered by parts employee Cody and he told me it would be in by Tuesday. It was and I called and made an appointment for the next day and my car was taken back and was promptly fixed and Ryan came and got me and directed me to the cashier. Excellent customer service.
5/20/2026
Richard G. VERIFIED CUSTOMER
I appreciate the repairs of my sliding door and alerting me that my alternator is going back which I am glad that the technicians were able to replace. However, I am concerned that this somehow caused my air conditioner to blow out hot air. I not sure what is going on and plan to follow up. Other than that, I am pleased with the service.
5/20/2026
Patrick S. VERIFIED CUSTOMER
I asked for the new tire to installed on the front driver side. It was not. Can I come in sometime so the new tire can be moved? Thanks Rick Souder ****-****-xxxx
5/20/2026
Ellen P. VERIFIED CUSTOMER
Okay
5/19/2026
Chris H. VERIFIED CUSTOMER
Ryan is great. A consummate professional and very helpful.
5/19/2026
Blessing D. VERIFIED CUSTOMER
They were really backed up today but still did a good job!
5/19/2026
Dennis F. VERIFIED CUSTOMER
Excellent service.
5/18/2026
Jayson C. VERIFIED CUSTOMER
⭐⭐⭐⭐⭐
Brought my car in for an oil change and diagnostic, and technician Ryan England exceeded every expectation. He was professional, thorough, and took the time to explain everything clearly. Service was done quickly and I left feeling completely confident in the work. Will definitely be requesting Ryan again!
5/18/2026
Robert H. VERIFIED CUSTOMER
Couldn't find the problem but they were thorough looking for it.
5/18/2026
Ronald L. VERIFIED CUSTOMER
Great customer service
5/18/2026
Regina M. VERIFIED CUSTOMER
I experienced extraordinary assistance at Faulkner Toyota with Randy. I am not familiar with car care and the needed paperwork to have my car inspected.
As Randy worked with me to get my rav4 inspected and checked out, I felt comfortable, not rushed or embarrassed. His calm, kind and knowledge about car service made my day. Randy went above and beyond.
Thanks to Randy and Faulkner! It’s a pleasure to be a Faulkner customer.
5/16/2026
Lydia L. VERIFIED CUSTOMER
We would never go anywhere is. You will be stuck with us
5/16/2026
Radford W. VERIFIED CUSTOMER
I wish I would have let this Japanese **** corolla sitting in showroom where I found it . I hate it because of the projector headlights , they should not be legal on the highway. Worse is the fact you guys had it for a week and did nothing to it. I know that one of these mornings going to work , I'm going to hit something. Last Friday after dark I almost hit a deer standing in the middle of 522 . I could not see it till the last second .Toyota needs to make replace "improved" headlights but that will never happen.Becausenoone at Toyota cares and my reviews will focus on that fact.