I have been driving for 56 years and can tell if a car needs a wheel alignment. Trying to get me to have you do a wheel alignment on my 2 year old car with 15,000 miles was insulting.
5/27/2026
Nick S. VERIFIED CUSTOMER
Ryan is excellent and always takes care of me and I will now continue to request him when I am in for service.
5/27/2026
Jaime B. VERIFIED CUSTOMER
Another great experience at Faulkner!!
5/27/2026
Roger G. VERIFIED CUSTOMER
I will be very happy to complete the survey! The process for today’s check-up for our RAV4 was very smooth, communication was excellent and the staff was very cordial - from the young man (veteran) at the drop off point to the young lady who processed the final paperwork. Also, receiving texts throughout the process was appreciated!
5/26/2026
Jacob S. VERIFIED CUSTOMER
Fantastic business fantastic service. My wife and I tell everyone we can about Faulkner and Faulkner Toyota
5/23/2026
Genevieve B. VERIFIED CUSTOMER
Quick and easy check in/out. Randy is friendly and professional. He is helpful and provided answers to our questions. He provides superb customer service!!
5/22/2026
David D. VERIFIED CUSTOMER
As always, Randy provided fine customer service.
5/22/2026
Janette S. VERIFIED CUSTOMER
Appreciate that received updates while working on car. Love Randy's concern for his customers safety and his great personality doesn't hurt either.
5/21/2026
Kristine K. VERIFIED CUSTOMER
I know Ryan has worked there a long time, he has been my service rep on numerous other occasions and does a fantastic job!
5/21/2026
Xiang L. VERIFIED CUSTOMER
Thanks for professional service.
5/21/2026
Ryan S. VERIFIED CUSTOMER
Thank you lee for taking great care of my truck, and also getting my radio replaced under my warranty.
5/21/2026
Eric B. VERIFIED CUSTOMER
Ryan was great and good communication throughout.
Thanks Ryan
5/21/2026
Denise M. VERIFIED CUSTOMER
My part was ordered by parts employee Cody and he told me it would be in by Tuesday. It was and I called and made an appointment for the next day and my car was taken back and was promptly fixed and Ryan came and got me and directed me to the cashier. Excellent customer service.
5/20/2026
Richard G. VERIFIED CUSTOMER
I appreciate the repairs of my sliding door and alerting me that my alternator is going back which I am glad that the technicians were able to replace. However, I am concerned that this somehow caused my air conditioner to blow out hot air. I not sure what is going on and plan to follow up. Other than that, I am pleased with the service.
5/20/2026
Patrick S. VERIFIED CUSTOMER
I asked for the new tire to installed on the front driver side. It was not. Can I come in sometime so the new tire can be moved? Thanks Rick Souder ****-****-xxxx
5/20/2026
Ellen P. VERIFIED CUSTOMER
Okay
5/19/2026
Chris H. VERIFIED CUSTOMER
Ryan is great. A consummate professional and very helpful.
5/19/2026
Blessing D. VERIFIED CUSTOMER
They were really backed up today but still did a good job!
5/19/2026
Dennis F. VERIFIED CUSTOMER
Excellent service.
5/18/2026
Jayson C. VERIFIED CUSTOMER
⭐⭐⭐⭐⭐
Brought my car in for an oil change and diagnostic, and technician Ryan England exceeded every expectation. He was professional, thorough, and took the time to explain everything clearly. Service was done quickly and I left feeling completely confident in the work. Will definitely be requesting Ryan again!