The service along with the customer care teams were exceptionally helpful today in communicating to me the status of my vehicle, what was needed, what they were doing, and how they could help. Communication between both teams while I was on the phone, was nice to hear. These guys ROCK! Thank you and appreciate what Faulkner Toyota has done,
R/S,
Dave Foran, owner
Phila Steaks & Hoagies
4/29/2026
Marlene D. VERIFIED CUSTOMER
Very helpful and friendly
4/28/2026
William E. VERIFIED CUSTOMER
Thank you for the continued great service.
4/28/2026
Mao F. VERIFIED CUSTOMER
All good
4/28/2026
Betty G. VERIFIED CUSTOMER
Awesome customer service.
4/28/2026
Brent K. VERIFIED CUSTOMER
Great professional service for over 20 years for my 2 Tacomas.
4/27/2026
Joseph H. VERIFIED CUSTOMER
Went smoothly
4/27/2026
David M. VERIFIED CUSTOMER
I only have 30k on my new car but the service has been exceptional and efficient up to this point. THANKS DAVE
4/27/2026
James W. VERIFIED CUSTOMER
Could have used a shuttle service this morning but we made due
4/27/2026
American Engineers. VERIFIED CUSTOMER
Always happy with the surface we get from Randy and his team. We are now part of EFM and had to request to get Faulkner Toyota listed as a preferred vendor. Randy and his team have a lot to do with that.
4/27/2026
James H. VERIFIED CUSTOMER
Yes it would be best to discuss by phone.
4/27/2026
Emily C. VERIFIED CUSTOMER
Everything went well as always.
4/26/2026
Toni B. VERIFIED CUSTOMER
Randy was wonderful! Very polite and help me with my questions. Michelle was very nice also.
4/25/2026
Tasha M. VERIFIED CUSTOMER
Quick service when we brought our truck in for it's inspection and oil change. Thrilled that they ran it through the car wash.
4/25/2026
Kathy H. VERIFIED CUSTOMER
You fit me in 24 hours. Thank you for identifying the issue and solving it.
4/25/2026
Mallorie R. VERIFIED CUSTOMER
I came in just to have my passenger headlight bulb replaced after calling before hand and being told that I would jusy have to pay for the bulb. My total came to $98. My bulb replacement was only $48. Also it took them over an hour and half to service my vehicle after being told "they would juat pop it in". They reason it took so long was because theu did a small inspection on mu vehicle that I never asked for. I just wanted the bulb replaced. I guess I will have to go somewhere else the next time I need something replaced.
4/25/2026
Clarinda W. VERIFIED CUSTOMER
Service is always A-One! I love the interaction and keeping me informed of what's going on with my vehicle. However, definitely was a little shocked with the labor fee.
4/25/2026
Mohammad S. VERIFIED CUSTOMER
My car was totally fine with driving and everything, after I serviced my car for transmission fluid change my car was acting weird, slipping while accelerating, after that I brought my car back to toyota Harrisburg, they said everything is good we will restart your car system, and they did and it didn’t work I brought my car again and drop my car there next day they said we fixed your car come and get it, i took my car drove it and slipped again then i called and told them , they said come back, after that they said they will check again and let me know maybe its your transmission and maybe we should get a new transmission after checking and you will pay i said why should i pay for that it was fine before your service and now its not working properly then he started with his reasons that my car was a rental car maybe that was from before long story short i drove this car for 4 years nothing was wrong with it now he is saying maybe it was from before and now you noticed it. Its not acceptable for me and dose not make any sense
4/24/2026
Brenda L. VERIFIED CUSTOMER
Always quick and courteous. Very easy to coordinate service.
4/24/2026
Darrel P. VERIFIED CUSTOMER
Randy was congenial and very helpful in answering my questions. Thank you!