Great customer service and auto service. Very glad I purchased my Toyota at Faulkner.
6/30/2026
Lee A. VERIFIED CUSTOMER
Thank you!
6/30/2026
Arden H. VERIFIED CUSTOMER
In just one year the labor portion of the oil change increased by 58%. I feel that I’m being charged for the labor to perform the “free” multi point inspection as a hidden charge.
6/30/2026
Dakota B. VERIFIED CUSTOMER
Was courteous and gave great service. In and out quickly
6/30/2026
Brittany B. VERIFIED CUSTOMER
Excellent service! Able to fit me in pretty quickly. Even washed my vehicle which was nice. Been to this location so far two times and had excellent service!
6/30/2026
Christian D. VERIFIED CUSTOMER
I rescheduled to get service done. PLEASE fix my wheel shake yall ????
6/30/2026
Freddie R. VERIFIED CUSTOMER
I am completely satisfied with the service I received. I thank Ryan for his knowledge and professionalism.
6/30/2026
Kristen R. VERIFIED CUSTOMER
Lee was excellent and a wonderful representative of the service excellence we expect, and always receive, at Faulkner Toyota. Thank You!
6/30/2026
Diane B. VERIFIED CUSTOMER
the lady at your front desk is exceptionan!! great customer service.
6/29/2026
Don B. VERIFIED CUSTOMER
Everything went well.
6/29/2026
Carolyn B. VERIFIED CUSTOMER
I appreciated how easy it was to schedule my appointment and know the cost up front. They did the job I asked and did not try to upsell me on anything. The waiting room was very comfortable.
6/29/2026
Melody E. VERIFIED CUSTOMER
At first Lee said I needed new tires and an alignment. When I questioned him further he said my tires passed inspection.
It seems like the service department is trained to sell tires even if they pass inspection. Not cool.
6/29/2026
William S. VERIFIED CUSTOMER
Very smooth operation.
6/29/2026
Bruce C. VERIFIED CUSTOMER
Randy was knowledgeable and demonstrated great customer service
6/28/2026
Shirly H. VERIFIED CUSTOMER
Really love the way Randy takes care of the cars and the customers. Our family is grateful to him!!
6/27/2026
Jose L. VERIFIED CUSTOMER
Everyone was super nice and it was super quick. Waiting room is nice and it was overall a pleasant experience.
6/27/2026
Chadd B. VERIFIED CUSTOMER
The service advisor I requested was Ryan England I received Lee sprout. I asked for the windshield wipers that were on my seat to be put on. When I reviewed the bill I was charged for two new wipers that were not completed and my new ones were still in my seat not a big issue, but this is why I chose the service advisor I wanted.
6/26/2026
Jessica P. VERIFIED CUSTOMER
Yes! They were great!! Treated me fabulously and job was completed in respectable amount of time.
6/26/2026
Michael B. VERIFIED CUSTOMER
Good service
Thanks
6/26/2026
Connie K. VERIFIED CUSTOMER
All your people were so friendly and accommodating. Like the way you keep the customer informed about my car's needs and the progress being made on the car.