Don't text me about services. I don't know how to respond because how was not explained.
5/7/2026
Gennaro R. VERIFIED CUSTOMER
the best nice people
5/7/2026
James S. VERIFIED CUSTOMER
They were professional and treated me welll
5/7/2026
Eric E. VERIFIED CUSTOMER
Ryan is polite, professional, and knowledgeable.
5/7/2026
James Y. VERIFIED CUSTOMER
This is my first visit at the service center. I was very happy with the personal service. The job was performed. One hour sooner than estimated was kept informed on everything that was being done through text messages. All my questions were answered. I would highly recommend.
5/6/2026
William T. VERIFIED CUSTOMER
Ryan and Randy we’re great.
5/6/2026
Connie T. VERIFIED CUSTOMER
My vehicle was finished earlier than the time I was quoted. Everyone at the reception area was upbeat and helpful. I appreciate that my car was vacuumed and washed!
5/5/2026
Ezekiel A. VERIFIED CUSTOMER
Satisfactory
5/4/2026
Glenn K. VERIFIED CUSTOMER
Prompt and excellent work.
5/4/2026
Lillian R. VERIFIED CUSTOMER
I was pleased with how quickly and efficiently everything proceeded today.
5/3/2026
Gerald C. VERIFIED CUSTOMER
Always a pleasure working with Lee. He's a wonderful asset to your company
5/2/2026
Frank M. VERIFIED CUSTOMER
Randy was helpful and knew just what to do to reset our passenger side window following a battery change. We enjoy the nice waiting room.
5/2/2026
Carolyn B. VERIFIED CUSTOMER
Please don't try to upsell me on things unless you see something wrong with the car that really requires service. Our family had a bad experience with Faulkner and it has taken me 20 years to return to your dealership for service. Today's pressure to spend an additional $400 made me very uncomfortable.
5/2/2026
Carey D. VERIFIED CUSTOMER
Thank you, Randy. I was able to finally pick up my car at about 5:15pm.
You and Ryan have been kind, courteous, and helpful to me for years. I needed that support so much at this time.
I can't even express the impact and how favorably people like you guys reflect on a company like Toyota. God bless you both.
5/1/2026
Robert P. VERIFIED CUSTOMER
All of the individuals that I dealt with were professional and respectful. My compliments to all.
5/1/2026
Dorey F. VERIFIED CUSTOMER
Everything went smoothly and the was no pressure and I will get some things done that were suggested. Thank you ????
5/1/2026
Kathy C. VERIFIED CUSTOMER
Service is always great! And staff is awesome!
5/1/2026
Kevin M. VERIFIED CUSTOMER
Randy is an outstanding service advisor & an excellent representative of Faulkner's value.
4/30/2026
William T. VERIFIED CUSTOMER
Randy Spitner(?) was very courteous and kept me informed of the progress on my truck. Professional, dedicated, and friendly.
4/30/2026
Patricia Y. VERIFIED CUSTOMER
I think my initial statement was not submitted. Randy service is no less than exemplary at all times. I forget everything else I said originally but please commend him and compensate him for his expert character and professionalism. Thank you very much