Lee was informative and helpful. The maintenance performed was quick and Lee asked me questions about the requested maintenance when needed.
9/5/2025
Kyle O. VERIFIED CUSTOMER
I didn’t realize the Toyota standard of water entering a vehicle was not 0 like every other car I’ve owned. Had I realized that I would have never bought a Toyota and in the future I will never buy a Toyota again. I also will ensure I try to let everyone I know and everyone I don’t know that the Toyota standard for water entering a car is just shy of an obscene amount.
9/4/2025
Kumar P. VERIFIED CUSTOMER
I went to get information on my recall, I was told the parts will be ordered and a date provided today. When I went there the service rep was not prepared and he said they will call back next week. This is really a poor use of my time
9/4/2025
Jena R. VERIFIED CUSTOMER
Lee is always professional and friendly
9/4/2025
Deborah L. VERIFIED CUSTOMER
Appreciate all the clarity, the fact that my car care is up to date in your computer system, everyone was friendly and helpful. Thank you
9/4/2025
Bobbi C. VERIFIED CUSTOMER
Thanks Randy and Team!
9/4/2025
Kimberly T. VERIFIED CUSTOMER
Received terrific service from Lee and his team ! Will be back.
9/4/2025
Sara S. VERIFIED CUSTOMER
Long wait, no car wash, issue with service being completed, no working coffee, cleanliness an issue
9/4/2025
Zulmarie C. VERIFIED CUSTOMER
They didn't find the problem. They were with my vehicle on September 2, 2025, from approximately 8:00 a.m. to 3:30 p.m. They didn't communicate with me or update me on my vehicle, and when I personally stopped by to check on the status around 3:15 p.m., judging by the mechanic's expression, I didn't think he had dedicated enough time. I had notified them that I needed my vehicle by the end of the day, and in a couple of hours, he wouldn't be able to do much. The mechanic also simply said he hadn't found the problem. Lee informed me that the next step was to call the mechanics' technical support, schedule an appointment to work on my vehicle, and that they would call me back to bring my vehicle back. I'll give them a reasonable amount of time to receive that call...
9/3/2025
Sallyanne S. VERIFIED CUSTOMER
Work needed was explained to me when I called about it, after seeing the video.
9/3/2025
George S. VERIFIED CUSTOMER
It would have been nice to have the vehicle washed after the service.
9/3/2025
Debra M. VERIFIED CUSTOMER
Satisfactory service just as expect !
9/3/2025
Mike M. VERIFIED CUSTOMER
Quick and efficient
9/3/2025
Tammy F. VERIFIED CUSTOMER
Randy has always been very helpful and kind every time I have been in, and also every time I have called, whether to schedule an appointment or if I had questions.
The service department in general has been great, and their work is appreciated. Thank you!
9/2/2025
Steven K. VERIFIED CUSTOMER
The brakes are still squeaking and I’m not sure the rear window wiper was replaced. Are you sure the brakes didn’t need replacing? Also one of the rubber door gap things was never replaced nor was I asked if I wanted it done so.
9/2/2025
Debra D. VERIFIED CUSTOMER
Ok NP ,service is always good see you guy s soon. Have a wonderful labor day.
8/31/2025
Leann W. VERIFIED CUSTOMER
I thought I would be there for one hour for an oil change and tire rotation. I was also asked if I wanted to get my vehicle inspected and the air conditioning vacuumed. The service was good but I was there for over three hours.
8/30/2025
Blaine N. VERIFIED CUSTOMER
Work is always done correctly the first time and never have any issues. This service team is exceptional as well as the dealership. 10 stars always
8/30/2025
Gregory W. VERIFIED CUSTOMER
Very easy check I and completed the job fast.
8/30/2025
**** S. VERIFIED CUSTOMER
I appreciate Randy’s thoroughness, callling or texting me.
I appreciate the video diagnoses