I accidentally hit the wrong button, everything was good!
10/20/2025
Damodar D. VERIFIED CUSTOMER
Took more than two hours just to change oil with appointment.
10/19/2025
Beatriz C. VERIFIED CUSTOMER
Randy is the best!
10/19/2025
Deborah R. VERIFIED CUSTOMER
Your employees were very kind and helpful!
10/19/2025
David L. VERIFIED CUSTOMER
Excellent service. Especially like the short video from the mechanic. Ryan is great. Either you have facial recognition software or he just happens to remember my name from prior visits to the dep’t.
10/18/2025
Anthony G. VERIFIED CUSTOMER
Polite and professional! 10/10
10/17/2025
Anthony S. VERIFIED CUSTOMER
Services was wonderfully amazing
10/17/2025
Jane H. VERIFIED CUSTOMER
I always ask for Randy as my choice of Service .He is a great associate and provides a great experience when I have my Camry serviced.He is a joy to deal with .and goes above and beyond.
10/17/2025
Amy H. VERIFIED CUSTOMER
I wish you still offered shuttle service
10/16/2025
Michael F. VERIFIED CUSTOMER
All good. Great service and great customer service.
10/16/2025
Ronald W. VERIFIED CUSTOMER
Professional and to the point. Very knowledgeable.
10/16/2025
Andrew B. VERIFIED CUSTOMER
The service department is notch.
10/16/2025
Donald K. VERIFIED CUSTOMER
I wasn't happy with the work performed and had to bring my truck back in for a second visit which was an inconvenience but Lee took care of the issue and got it resolved quickly and ready to travel to Tennessee. Job well done, Lee. Thank you!!
10/15/2025
Karen J. VERIFIED CUSTOMER
I’ve been dealing with Ryan ever since I started coming to Faulkner. He has always been very friendly and professional. He’s always known who I am when I enter the building which makes you feel good.
10/15/2025
Mark W. VERIFIED CUSTOMER
Labor rates are ridiculous. Job took two hours and wS charged $739. Crazy.
10/15/2025
Cassandra L. VERIFIED CUSTOMER
Randy was very knowledgeable and professional throughout the repair process and kept me in the loop. I am a customer for life.
10/15/2025
Joseph F. VERIFIED CUSTOMER
Randy worked with me via text to set my vehicle up so I could pick it up after hours when the dealership was closed. Very appreciative of his help in this regard as well as his customer service.
10/15/2025
Richard M. VERIFIED CUSTOMER
I have always been happy with Faulkner Service and Lee Sprout is always on top of things
10/14/2025
Douglas G. VERIFIED CUSTOMER
Randy is top notch.
10/14/2025
Kathleen F. VERIFIED CUSTOMER
Randy is top notch!!!! Excellent customer service from.From now on, he is the one I will be speaking with when I need something. Great asset to your company. He is a 10+ in our book.
Thanks Randy for all you do. We appreciate you
Kathleen F