The process of having our vehicle inspected, a recall addressed and arranging for a loaner vehicle was totally seamless! We certainly appreciate the efforts of Wanda and Ryan for having this visit so organized!! Thank you!!
10/23/2025
Judy B. VERIFIED CUSTOMER
Work completed in good time. All employees I had contact with were friendly and professional. I noticed that the employees were friendly equally to each other. Something I'd not noticed at a couple other locations. Very satisfied all around.
10/23/2025
Stephen E. VERIFIED CUSTOMER
Other than it being too expensive. The team did a great job.
10/22/2025
April M. VERIFIED CUSTOMER
Ryan is always professional and explains the issues and services required with obvious knowledge. The wait time of 3.5 hours for diagnosis and completion of service did seem rather long.
10/22/2025
Mary F. VERIFIED CUSTOMER
Great service.
10/22/2025
David K. VERIFIED CUSTOMER
Thank you for fixing the cabin air filter.
10/22/2025
William M. VERIFIED CUSTOMER
They did a great job as always Dave the porter is always nice and does a great job keeping the car clean
10/22/2025
Magna B. VERIFIED CUSTOMER
I am very happy
10/22/2025
Kathy H. VERIFIED CUSTOMER
Thank you for the fine job you and your team did.
10/22/2025
Hoa N. VERIFIED CUSTOMER
Good work
10/22/2025
Dennis M. VERIFIED CUSTOMER
Hey it’s Faulkner Toyota wish I was part of the team.
10/21/2025
Cheryl S. VERIFIED CUSTOMER
Lee was fantastic today. Thorough and informative, very professional.
10/21/2025
Kollin H. VERIFIED CUSTOMER
Great service was provided by Lee. He was thorough in his answer to my question and is a credit to the Faulkner team.
10/21/2025
Sue M. VERIFIED CUSTOMER
Everyone very polite!
10/21/2025
Judith J. VERIFIED CUSTOMER
They didn’t wash my vehicle. I thought that was part of the service.
10/21/2025
David M. VERIFIED CUSTOMER
Ryan is always friendly, competent, and courteous.
10/21/2025
Joseph M. VERIFIED CUSTOMER
Apparently there were some technical problems with the system being used by the service advisors. We will reschedule our vehicle for a recall item at a later time
10/21/2025
Kimberly S. VERIFIED CUSTOMER
I was there for 2 hours. No one came out to update me on the status of my car. Finally a man came out and said, "you are still here?" "Your car should have been done an hour ago" My appointment was for 3:00pm. I got there at 2:45 and checked in. I didn't leave until 5:00pm. No one went over anything with me. I just left. Not the best service I've had there.
10/20/2025
Shelton T. VERIFIED CUSTOMER
Great service. Thanks
10/20/2025
Celeste D. VERIFIED CUSTOMER
The service I received from your service department are exceptional. I've been a customer of Toyota for quite sometime. From the sales department to the service department,everyone that I had the pleasure to entrust my car have been pleasant,kind, professional, and professional. And friendly.