Very satisfied with the service and the personal attention I received from everyone I met
11/12/2025
Ray M. VERIFIED CUSTOMER
Thank you for providing service for our vehicle in a very timely manner.
11/12/2025
Helen S. VERIFIED CUSTOMER
Ryan was very helpful. He's always been very kind to me when I come in there. If you are looking for a rating, I give him a 10.
11/11/2025
Alicia H. VERIFIED CUSTOMER
Always a good visit. Honest and forthcoming.
11/11/2025
Elizabeth B. VERIFIED CUSTOMER
Very helpful
11/11/2025
Barbara K. VERIFIED CUSTOMER
Great service in timely manner
11/11/2025
Jonathan A. VERIFIED CUSTOMER
Lee was great. Very friendly and good communication.
11/11/2025
Kevin S. VERIFIED CUSTOMER
Treated me like I was a customer. He listened and answered my questions. Kinda makes ya want to come back.
11/11/2025
Cynthia S. VERIFIED CUSTOMER
Very friendly and good service!!!
11/10/2025
Lester A. VERIFIED CUSTOMER
Randy was excellent and advised me of a recall and took care of it
11/9/2025
Meera S. VERIFIED CUSTOMER
None
11/9/2025
Kyhein C. VERIFIED CUSTOMER
Ryan is a great representative for the service center at Faulkner Toyota. He has always been courteous and professional. I know that my Toyota is in great hands with Ryan and the Faulkner crew!
11/8/2025
Craig C. VERIFIED CUSTOMER
There was no communication from the service representative about the status of the vehicle or any notification of the cost to complete the work. We paid almost $300 to have 4 new tires mounted on the car and there was never any discussion of an alignment being part of the process. I know the service department works hard but the last thing I expected on a Friday at the end of a long week was having to call in at 4 pm requesting a status and then getting surprised by a $300 bill when I picked the car up. Based on this last experience, not sure Faulkner Toyota can be trusted and as such I don’t believe we will be a returning customer.
11/8/2025
Rex F. VERIFIED CUSTOMER
Staff was very prompt and helpful during my service.
11/8/2025
Michelle G. VERIFIED CUSTOMER
The team only addressed one of my two concerns. And that one they only addressed after I found the appropriate TSB online and pointed it out to them.
11/8/2025
Aneese L. VERIFIED CUSTOMER
Before completing work , please tell all of your customers how much each service will be . I was not aware that it would be an 85 dollar charge for someone to simply just look at my car to find out where the noise was coming from …. I also was not prepared to pay 119 for an oil change . I have never had to pay that much for an oil change since buying my vehicle from Faulkner Toyota in 2019. I was not aware before hand that the warranty I purchased , ran its course. I also did not know that the price of an oil change had increased. Service with Kindness was given as always , that is something that never misses . But if prices continue to go up I will possibly need to find another mechanic.
11/8/2025
Angela W. VERIFIED CUSTOMER
Timely and professional
11/7/2025
Bill T. VERIFIED CUSTOMER
Very good. The mechanic turned on a collision warning system that I didn’t know was off! V thorought. Tnx