Today went much better than my previous experience with the service department. After talking with Shane everything has been much better. Racy thank you for great customer service and communication.
11/14/2025
Christine P. VERIFIED CUSTOMER
Everyone was helpful and pleasant
11/14/2025
Nicholas R. VERIFIED CUSTOMER
Thank you service team for a job well done!
11/13/2025
Donna W. VERIFIED CUSTOMER
Service was good but I was told that the car wash was fixed and my car would be washed and it wasn’t.
11/13/2025
Paul M. VERIFIED CUSTOMER
Randy has always been friendly and helpful. I am always pleased with all the service reps at Faulkner. I have been a customer for many years.
11/13/2025
John B. VERIFIED CUSTOMER
Thanks again to Ryan and others for a good job and good experience.
11/13/2025
David F. VERIFIED CUSTOMER
Randy is very helpful and friendly.
11/13/2025
Michael R. VERIFIED CUSTOMER
Good job
11/13/2025
John H. VERIFIED CUSTOMER
Dead battery... called 3 dealers for a replacement...only Faulkner could schedule the work the same day...the others couldn't....dead battery can't wait for days to be replaced...thank-you.
11/13/2025
Josi G. VERIFIED CUSTOMER
Professional, courteous and quick. Great service!
11/13/2025
Gulchiroy T. VERIFIED CUSTOMER
Thanks guys I really appreciate about your service
11/13/2025
Januka B. VERIFIED CUSTOMER
I didn’t like the trade value for my vehicle
11/13/2025
Andrew D. VERIFIED CUSTOMER
No call backs, no one answering the phone in the service department. The first time the truck was in, I don't believe it was even checked or test driven as the mileage didn't even change. They told me they couldnt recreate the issue but as soon as I picked it up it had the issue. Mediocre customer service at best.
11/12/2025
Alice M. VERIFIED CUSTOMER
Always pleased with my service.
11/12/2025
Brent F. VERIFIED CUSTOMER
We are completely satisfied with Randy Spitler!
Best Regards
Brent and Carol
11/12/2025
Miro G. VERIFIED CUSTOMER
Lee did a great job with keeping me updated with the progress.
11/12/2025
Mayra G. VERIFIED CUSTOMER
Excelente servicio
11/12/2025
Nelson Y. VERIFIED CUSTOMER
No further comment.
11/12/2025
Joanne C. VERIFIED CUSTOMER
Appt was at 9am for programming key fobs. Job done at 10:45am.Wait time was way too long.