Randy worked with me via text to set my vehicle up so I could pick it up after hours when the dealership was closed. Very appreciative of his help in this regard as well as his customer service.
10/15/2025
Richard M. VERIFIED CUSTOMER
I have always been happy with Faulkner Service and Lee Sprout is always on top of things
10/14/2025
Douglas G. VERIFIED CUSTOMER
Randy is top notch.
10/14/2025
Kathleen F. VERIFIED CUSTOMER
Randy is top notch!!!! Excellent customer service from.From now on, he is the one I will be speaking with when I need something. Great asset to your company. He is a 10+ in our book.
Thanks Randy for all you do. We appreciate you
Kathleen F
10/13/2025
Martha H. VERIFIED CUSTOMER
I wrote a detailed comment about how blown away with the service in 29 min..don'tknowbthat it transmitted......as a Toyota stockholder...I am even more brand committed.
Thank you Ken & Martha H
10/12/2025
Matthew H. VERIFIED CUSTOMER
Outstanding as always. Ryan England easy to work with and always professional. Even when busy. I trust Faulkner Toyota for all service needs.
10/11/2025
Patrick K. VERIFIED CUSTOMER
I am always treated with great coutesy
10/10/2025
Shirly H. VERIFIED CUSTOMER
Randy S was incredible! The crew there is very kind and helpful.
10/10/2025
Marissa F. VERIFIED CUSTOMER
Thank you Ryan! 10/10 great service
10/10/2025
David F. VERIFIED CUSTOMER
Randy is friendly, helpful and knowledgeable. It is nice to remembered when I contact Faulkner’s for service.
10/9/2025
Dwayne S. VERIFIED CUSTOMER
Good job
10/9/2025
Karen L. VERIFIED CUSTOMER
I think your staff is friendly, knowledgeable and efficient. I have no complaints.
10/9/2025
Lynette Q. VERIFIED CUSTOMER
Since I got my car, Faulkner Toyota on Paxton st has been the only ones to service my car! They are great people and very professional! Wouldn’t take my car anywhere else!!
10/9/2025
Maricelly T. VERIFIED CUSTOMER
Randy is absolutely wonderful, professional polite and thorough. Randy has helped me in the past and again, excellent service.
Honestly,from beginning to end Faulkner was great!
10/9/2025
Lewis W. VERIFIED CUSTOMER
No Comment
10/9/2025
Max O. VERIFIED CUSTOMER
Pleasant and accommodating of my special circumstance. Appreciative of him and other staff members.
10/8/2025
Hope R. VERIFIED CUSTOMER
Excellent service
10/8/2025
Karl M. VERIFIED CUSTOMER
Quick service and finished within the estimated time.
10/8/2025
Michael B. VERIFIED CUSTOMER
Hello. I brought my vehicle in @ 9:49 today for them to check the right wheel pulling to the right. I just bought this vehicle less than a month ago. After waiting & waiting I finally asked someone from service what was going on with my vehicle. This was 12:20 and they said they would check. Soon after about 12:25 someone from Faulkner came in and said they only had 1 bay to perform the service. It should be done about 10 minutes. I told him that I was not impressed with the service dept. car was finished @ 12:41. That is almost 3 hours. Why do they have you make appointments? I got to say for my first time being to this dealership I was not impressed at all. About 10-12 customers in the waiting room I was the last one to be done. Annoyed!
10/8/2025
Trisha S. VERIFIED CUSTOMER
Won't let me submit full account. Call if interested.