When I entered the service area, no one acknowledged me until after 2-3 minutes - a simple hello. someone will be with you shortly, would have been sufficient. I received a text indicating that my vehicle was all serviced and ready to come home. My thought was that my vehicle was ready, but it was not. About 20 minutes later, a guy came into the waiting area advising that my vehicle was ready…he didn’t advise where to go. I expected someone to go over my service paperwork, but that did not occur.
9/25/2025
Nathan G. VERIFIED CUSTOMER
Great job as always
9/25/2025
Gerald J. VERIFIED CUSTOMER
Always a pleasure doing business with Faulkner.
9/25/2025
Rudolph S. VERIFIED CUSTOMER
I am satisfied
9/25/2025
Barry P. VERIFIED CUSTOMER
Outstanding service advisor
9/25/2025
Deborah Y. VERIFIED CUSTOMER
Professional and courteous
Thanks
9/25/2025
James B. VERIFIED CUSTOMER
They done incredible job replacing my side mirror I appreciate and will go back if I need anything else.
9/24/2025
Bonnie B. VERIFIED CUSTOMER
Everyone very nice and helpful and appreciated getting my jeep done as soon as you possibly could. You guys did a wonderful job taking care of us thank you
9/24/2025
Aiti S. VERIFIED CUSTOMER
Nice serving
9/24/2025
Budget Car. VERIFIED CUSTOMER
Lee is always great to work with and keeps me posted on the status of my vehicles. He is an asset to your organization and he helps my company keep moving down the highways!
9/24/2025
Chabi S. VERIFIED CUSTOMER
Not good service doing my vehicle
9/24/2025
Paul E. VERIFIED CUSTOMER
Okay..
9/23/2025
Walton H. VERIFIED CUSTOMER
Great staff.
9/23/2025
Jack M. VERIFIED CUSTOMER
All of your service staff, including Randy, have always exhibited courtesy, professionalism, and a can-do attitude when something unexpected comes up. My compliments to all.
9/23/2025
Charlene D. VERIFIED CUSTOMER
My 2020 Rav4 rides so different. The mechanics were so nice and kind. They really help us get in and out fast.They had arevehicle done in 4 hours instead of 8 hours.I was already a day late getting to Kentucky. It looks like I found a new Toyota dealer to go to. Everyone was so nice there.