Lee did a great job with keeping me updated with the progress.
11/12/2025
Mayra G. VERIFIED CUSTOMER
Excelente servicio
11/12/2025
Nelson Y. VERIFIED CUSTOMER
No further comment.
11/12/2025
Joanne C. VERIFIED CUSTOMER
Appt was at 9am for programming key fobs. Job done at 10:45am.Wait time was way too long.
11/12/2025
Glenn B. VERIFIED CUSTOMER
All good
11/12/2025
Harold K. VERIFIED CUSTOMER
Very satisfied with the service and the personal attention I received from everyone I met
11/12/2025
Ray M. VERIFIED CUSTOMER
Thank you for providing service for our vehicle in a very timely manner.
11/12/2025
Helen S. VERIFIED CUSTOMER
Ryan was very helpful. He's always been very kind to me when I come in there. If you are looking for a rating, I give him a 10.
11/11/2025
Alicia H. VERIFIED CUSTOMER
Always a good visit. Honest and forthcoming.
11/11/2025
Elizabeth B. VERIFIED CUSTOMER
Very helpful
11/11/2025
Barbara K. VERIFIED CUSTOMER
Great service in timely manner
11/11/2025
Jonathan A. VERIFIED CUSTOMER
Lee was great. Very friendly and good communication.
11/11/2025
Kevin S. VERIFIED CUSTOMER
Treated me like I was a customer. He listened and answered my questions. Kinda makes ya want to come back.
11/11/2025
Cynthia S. VERIFIED CUSTOMER
Very friendly and good service!!!
11/10/2025
Lester A. VERIFIED CUSTOMER
Randy was excellent and advised me of a recall and took care of it
11/9/2025
Meera S. VERIFIED CUSTOMER
None
11/9/2025
Kyhein C. VERIFIED CUSTOMER
Ryan is a great representative for the service center at Faulkner Toyota. He has always been courteous and professional. I know that my Toyota is in great hands with Ryan and the Faulkner crew!
11/8/2025
Craig C. VERIFIED CUSTOMER
There was no communication from the service representative about the status of the vehicle or any notification of the cost to complete the work. We paid almost $300 to have 4 new tires mounted on the car and there was never any discussion of an alignment being part of the process. I know the service department works hard but the last thing I expected on a Friday at the end of a long week was having to call in at 4 pm requesting a status and then getting surprised by a $300 bill when I picked the car up. Based on this last experience, not sure Faulkner Toyota can be trusted and as such I don’t believe we will be a returning customer.
11/8/2025
Rex F. VERIFIED CUSTOMER
Staff was very prompt and helpful during my service.
11/8/2025
Michelle G. VERIFIED CUSTOMER
The team only addressed one of my two concerns. And that one they only addressed after I found the appropriate TSB online and pointed it out to them.