Ryan English has always treated me with respect & was very fair to me. I appreciate the services I receive. I do miss the car washes I used to receive when my car got serviced.
1/30/2026
Michael B. VERIFIED CUSTOMER
Do not want anything dealing with trade in . Keeping our car.
1/29/2026
Ellen W. VERIFIED CUSTOMER
Did not answer question if tires had been rotated or not as per customer request when appointment scheduled. MEW
1/29/2026
Melissa P. VERIFIED CUSTOMER
Ryan was awesome!
1/28/2026
David G. VERIFIED CUSTOMER
Ryan is an excellent person to work with and I respect him greatly. His customer focus is beyond any that I'm aware of in any other business. However, the fact that I brought my car in after scheduling with the part the part was not there and I have to come back now. Brian did a good job explaining what happened and I understand there are circumstances like weather and so on but I was just disappointed in general. since I such high expectations for Faulkner's customer service. Again, I want to reiterate that this was beyond Ryan and I think he did a very good job at recovering for my inconvenience. He went above and beyond to help me get some questions answered about a another issue with my car for which I am very grateful to him.
1/28/2026
Dave W. VERIFIED CUSTOMER
Service is always great. The price of the service seems to be high.
1/25/2026
Rachel C. VERIFIED CUSTOMER
Fast and friendly service.
1/25/2026
Rene D. VERIFIED CUSTOMER
I had a 2:30 appointment for oil change and one update in the computer. I l left the dealership at 0:430. Ridiculous
1/24/2026
Rita E. VERIFIED CUSTOMER
I was especially delighted to find my car had been washed! Thank you!
1/23/2026
Victoria Z. VERIFIED CUSTOMER
Thank you!
1/23/2026
Lawrence P. VERIFIED CUSTOMER
Professional and friendly
1/23/2026
Regina S. VERIFIED CUSTOMER
I received an appraisal via text while waiting for my Hybrid RAV4 to be serviced and Randy was very helpful. I appreciate especially that he told me up front the approximate amount of time it would take to complete everything since I planned to wait for it. He saved me the time of a return visit for inspection when he reminded me that state inspection service also could be completed today.
1/23/2026
Cory P. VERIFIED CUSTOMER
Thanks for your hard work and commitment to excellence your staff is very polite and hard work and it is appreciated. Thanks.
1/23/2026
Sheila D. VERIFIED CUSTOMER
Just ok
1/23/2026
Kimberly M. VERIFIED CUSTOMER
Everyone was very friendly, and Randy did a great job. Thanks!
1/23/2026
Paula J. VERIFIED CUSTOMER
Excellent and timely service, as always. Job, well done.
1/22/2026
Jaime B. VERIFIED CUSTOMER
First time service with my new Faulkner Toyota vehicle. It was a wonderful experience - easy, quick and everyone was genuinely kind and happy. Highly recommend the sales and service at Faulkner Toyota.
1/22/2026
Patricia P. VERIFIED CUSTOMER
Great work and care of my car.
1/22/2026
Kevin M. VERIFIED CUSTOMER
Randy is an outstanding employee & is an excellent representative of Faulkner's values
1/22/2026
Ariele H. VERIFIED CUSTOMER
Lee is one of the best. Great to have been a loyal customer since 2020.