I only received a text message to tell me my car was ready in the time that I was told however, I was not informed that it was set back to the manufacturer defaults I had assistance when I purchased the car. Now I need to figure it out myself
1/8/2026
Priscilla Y. VERIFIED CUSTOMER
Completely satisfied with service done.
1/8/2026
Sedig A. VERIFIED CUSTOMER
No comment, I am going somewhere else.
1/8/2026
Holly P. VERIFIED CUSTOMER
Randy was super friendly! The port man was also so friendly!
1/8/2026
Jane S. VERIFIED CUSTOMER
Lee fit my urgent tire service in on a very busy day! Much appreciate his service as well as the entire Faulkner team!
1/8/2026
Kelvin C. VERIFIED CUSTOMER
Great service and good communication
1/8/2026
Kaneza N. VERIFIED CUSTOMER
No additional comment
1/7/2026
Jeffrey M. VERIFIED CUSTOMER
John and Ryan are great!
1/7/2026
Kathleen R. VERIFIED CUSTOMER
All the extra services that they suggested to me today were not listed on my receipt. I chose not to do any more than my oil change today but I don’t remember the other suggestions they offered. It was on a text when I was there but it is no longer there. Just curious what other services were recommended. If they are that important I would think they would want me to know about them.
1/7/2026
Lilliana N. VERIFIED CUSTOMER
Worst experience in Toyota, about service. The agent that make my check in was arrogant and never offered car wash service. He was rude and make me feel uncomfortable.
1/6/2026
Bobbi S. VERIFIED CUSTOMER
Ryan England is an excellent service advisor - knowledgeable and personable. I appreciate he advice and thoughts relative to the service of my RAV4. Thank you Ryan.
1/6/2026
Daniel H. VERIFIED CUSTOMER
On the first visit to Faulkner Toyota and the first time I've ever had someone other than myself change the oil in one of my cars, I had decided to check the oil before I left the dealership. It was over filled. I can't even espress how unacceptable this is.
1/4/2026
Daryl H. VERIFIED CUSTOMER
Honest experience involving 2 desired outcomes, but only able to afford one. Diagnostic process was lengthy but had to go with safety versus performance. Just hard to handle how expensive things have gotten.
1/4/2026
Lisa C. VERIFIED CUSTOMER
I was very pleased with the quality of the service and that they didn't try to sell me a new battery when I didn't need one.
1/4/2026
Jeffrey R. VERIFIED CUSTOMER
Great service
1/3/2026
Julius S. VERIFIED CUSTOMER
Very prompt, efficient and courteous process. Thank you very much.
1/3/2026
Victor B. VERIFIED CUSTOMER
Excellent, informative and very professional.
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1/1/2026
Robert B. VERIFIED CUSTOMER
Work and service were excellent, as usual, but when I got the car home and my wife went to take it, the tire pressure light was flashing on the dashboard. I called the dealership back at 4:30 p.m. when this happened, but there was no answer. Of course it is New Year's Eve. Other than that excellent service as usual. My number where I can be reached to ****-****-xxxx. My wife's number is ****-****-xxxx..
1/1/2026
Cassandra L. VERIFIED CUSTOMER
Ryan and the whole team are always professional and courteous. The always provide excellent service and are a pleasure to deal with. Thanks for all you do.