Ray Brown went above and beyond to make sure my service was excellent!
2/5/2026
Brian V. VERIFIED CUSTOMER
As normal Steve Ramer an your staff were excellent! Thank you.
2/5/2026
Dawn W. VERIFIED CUSTOMER
The information sent to me via text message was totally different price breakdowns than what appeared on my invoice. Also different than the price sheet I had been shown months ago when told it would soon be time for the 60,000 mile service. I was very unpleasantly shocked and not my normal nice person, happy self. I went out, sat in my car and rewarded both documents and then went back in and talked to Beth. The way she explained it made a little more sense than the young at the counter, but I still don’t understand. My text quote, if I had agreed to 3 additional work items was almost exactly what my actual invoice was for, but I had said NO to 2 of the additional items. I really am not sure if I’ll return to this service department in the future. Seriously, how can a “package deal” that’s gonna save me money cost so darned much?
2/5/2026
Susan H. VERIFIED CUSTOMER
Ray was a delight to work with. Outgoing and friendly. He seemed to really enjoy his job.
2/5/2026
Sarah B. VERIFIED CUSTOMER
Awesome service! Appreciate getting me in and out quickly. Thank you Beth and team.
2/5/2026
Gomathy M. VERIFIED CUSTOMER
Ray brown is professional and informed me about my vehicle . He is a polite person .
2/4/2026
Philip C. VERIFIED CUSTOMER
It took two hours for a simple oil change and tire rotation. As a mechanic for 25years I thought that was too long. Secondly when the job was completed no one told me it was completed and where the car was parked. I had to find the service writer before I knew the car was finished. Then it took another 10 minutes to get the paperwork to the cashier.However the people were very pleasant and it appears all was done correctly....just slower than I anticipated. I
2/4/2026
Ofelia G. VERIFIED CUSTOMER
Good service
2/4/2026
Byron W. VERIFIED CUSTOMER
Thanks for making it easy to book a service appointment. I also want to thank you and your team for the professional maintenance done on my wife's car.
2/4/2026
Craig R. VERIFIED CUSTOMER
Great service very friendly and accommodating very satisfied with everything will definitely be back
2/1/2026
Abdulrahman E. VERIFIED CUSTOMER
Service Dept at Lewis Toyota in Topeka is well managed. I appreciate it. Thank you!
1/31/2026
Andrew F. VERIFIED CUSTOMER
I couldn't be more pleased with y'all
1/31/2026
Paul K. VERIFIED CUSTOMER
thank you again to the service team - always does a fantastic job and is transparent and communicative throughout the process. wouldn't trust anyone else to take care of our vehicle
1/31/2026
Katie A. VERIFIED CUSTOMER
Thank you
1/31/2026
Hurst C. VERIFIED CUSTOMER
Great service from Steve and his crew!!
1/30/2026
Frank S. VERIFIED CUSTOMER
Excellent service
1/30/2026
Joan M. VERIFIED CUSTOMER
I was pleased with the service I received
1/30/2026
Tina S. VERIFIED CUSTOMER
Ms. Knaup is Excellent! Plus, the new employee working Angel’s job did a great job.
1/30/2026
Thomas W. VERIFIED CUSTOMER
3-days during cold snap TPMS showed no tire press indication on instrument panel with NO low pressure icon. Car is going on 11-yrs old & was concerned about accuracy. Of course as soon as I got to dealership it started showing each tires press once inside dealership. Temps @ 20 waiting to see if colder temp repeats issue.