I was not told how much it would cost for maintenance. Then, got blindsided with an overpriced bill for what I had done. I reported an issue I was having, the technician added a service, and there was no follow-up on that. I was just told it was resolved, and it’s not. And, as always the interior of my vehicle was filthy and oil residue everywhere. Every time I bring my vehicle in to have it serviced I have to take it to the car wash, detail it, and scrub my floor mat. The technician was not helpful or friendly and I was completely disappointed with my experience yesterday.
2/19/2026
Renee V. VERIFIED CUSTOMER
Beth was great - very responsive, helpful and cheerful
2/19/2026
Wendy R. VERIFIED CUSTOMER
Ray was very personable and polite and made the experience very well.
Thank you..
2/19/2026
Max R. VERIFIED CUSTOMER
Maintenance light still on when got car back
2/18/2026
Aaron W. VERIFIED CUSTOMER
They cracked 1 of my hub caps during my tire rotation and did not say anything.
2/18/2026
Sara W. VERIFIED CUSTOMER
Service was great. Shuttle service not so much. Second time the shuttle service was not good. Taking me home when dropped car off worked just fine.
Waiting for pickup after service was awful. Text said they would inform driver to get me . In meantime he was shuttling other customers but would get to me.An hour and half later o
Show ! I called
And super nice guy got system
To work. Guess they didn’t have my address? It was on the clipboard when I first signed in and I texted again when asked. Should have had it on text message earlier.
Pickup driver was very nice and pleasant young lady. System needs work, however
2/18/2026
Steven A. VERIFIED CUSTOMER
Very pleased with the service.
2/17/2026
Shapiro D. VERIFIED CUSTOMER
Advisor was nice and very knowledgeable
2/17/2026
Ashli S. VERIFIED CUSTOMER
Your website allowed for me to request a shuttle service on Saturday. I made plans with the expectations that your shuttle service would be provided, as offered. When I arrived, Ray told me there is no shuttle service provided on Saturdays. He acknowledged the website allows for people to schedule the shuttle, however, the service is not available.
2/15/2026
Patricia W. VERIFIED CUSTOMER
No one explained what was found, but I see there were concerns. So I don’t understand what is wrong with my tires. Why would they wear irregularly? Do I need new ones? Apparently the filters aren’t great. Do I need them changed?
2/14/2026
Robert H. VERIFIED CUSTOMER
Ray's agoodhonest man I like doing business with him. lewis toyota has always been outstanding to me. The service is topnotch in my book.thank thank you Bob helton
2/13/2026
Andrew L. VERIFIED CUSTOMER
Beth continues to provide exceptional service and guidance and I appreciate her trustworthiness in maintaining my truck.
2/13/2026
Dawna P. VERIFIED CUSTOMER
I definitely received excellent service from Ray Brown. I am sure everything was done per maintenance schedule. Ray encouraged me to call if I’m having any problems. My car is running great. Thank you to Ray Brown and service team!
2/13/2026
Caramie G. VERIFIED CUSTOMER
Ray was very up front and informative. He also called back promptly and was willing to answer any questions I had.
2/13/2026
Marsha W. VERIFIED CUSTOMER
Thanks to Steve who always goes above and beyond to make me happy!
2/13/2026
Nancy N. VERIFIED CUSTOMER
Everyone is friendly and professional
2/13/2026
Stephanie M. VERIFIED CUSTOMER
I was charged for service I didn't receive. I had to call twice to get a resolution. Was promised a call back after the first call and did not receive a call back. Waiting on the refund.