The original reason I bought it in was for a popping noise in the front end and I received a text asking if I would like to have a recall done at the same time. When I made my appointment I was told that it's not available yet, so no problem I would like to find out what the popping noise was wand I still have no idea was sent to the cashier to pick up my keys and have a nice day. I have a remote start notifications and the longest it was ran was maybe seven minutes so I really don't think they spent much time looking for my problem. but did note they checked my floor mats? I do appreciate you getting the recall done but definitely didn't think that they cared about the customer problem or service.
2/27/2026
Irvin B. VERIFIED CUSTOMER
In and out
Thanks
2/27/2026
Debra G. VERIFIED CUSTOMER
Need to bring it back because they forgot to shut off the vehicle maintenance light.
Npt that im not satisfied but kinda of inconvenient to have to come back.
2/26/2026
Katherine C. VERIFIED CUSTOMER
Beth gave me plenty of notice that this appointment was going to be expensive. I was happy with booking it and the time I got it back. Beth is great. My only reservation is I don’t understand some of the abbreviations used on the paperwork I received. I was just going to bring it in the next time I get an oil change and ask for it to be translated :-) Thank you for asking my opinion.
2/26/2026
Mike S. VERIFIED CUSTOMER
Replaced my console radio fast.
Ill be back.
2/25/2026
Lewis C. VERIFIED CUSTOMER
Everyone was friendly and the service done in a timly fashion.
2/25/2026
Cody D. VERIFIED CUSTOMER
Waited 3hrs for a simple oil change. Had an appointment at 9:30 and left close to 12:30. The work was done well but took far too long.
2/25/2026
John S. VERIFIED CUSTOMER
He did good today and got me back on the road in a timely manner
2/25/2026
Jerry B. VERIFIED CUSTOMER
Beth Knaup takes great care of us. She’s terrific. Barb & Jerry B
2/25/2026
Troy K. VERIFIED CUSTOMER
Beth Knaup is tops!! As always, Her customer service is unmatched. Only person I want to deal with!
2/25/2026
Todd R. VERIFIED CUSTOMER
Beth was pleasant to work with on my recall.
2/24/2026
Sara W. VERIFIED CUSTOMER
Very pleased with service.
2/24/2026
Amy K. VERIFIED CUSTOMER
Easy online scheduling- customer service is friendly-
2/22/2026
Jennifer S. VERIFIED CUSTOMER
I stopped by on the off chance that Ray could fit me in for a quick oil change and my tires changed. Luckily he was able to do both for me with such a small amount of wait time! I love that he could fix my car up without having an appointment.
2/21/2026
Brian W. VERIFIED CUSTOMER
Beth in the service department was the great. From the initial phone call to prompt service on 4Runner, and initial details on Toyota Extra Care.
Great first visit to “my new” Toy dealership!
2/21/2026
Bernard U. VERIFIED CUSTOMER
You took tolong
2/21/2026
Roger G. VERIFIED CUSTOMER
Quick and friendly
2/21/2026
Michael B. VERIFIED CUSTOMER
The oil change took almost 3 hours. I had an appointment so it wasn’t just a walk in. I received the me tech report about 20 minutes after I left which is typically received and additional repairs or issues are approve or not approved then before the completion of the appointment. There was a lady that waited for two hours and her vehicle was never even touched. She came in the waiting lounge and told everyone about it and recommended that everyone leave like her or you would be waiting for a long time. There was two others sitting across from me that said they had also been there for nearly 3 hours for oil changes.