My car was returned back to me with out any gasoline smell . Thank you Emily for making sure that was not going to be an issue.. you took great care of us. I appreciate you.
2/1/2025
Torrey D. VERIFIED CUSTOMER
Please reach out to me in regards to an oil change we had and the oil that was spilled in the engine compartment and not cleaned up. We question the quality/attention to detail of the other services provided.
2/1/2025
Robert C. VERIFIED CUSTOMER
Cheryl and Scott were both exemplary. Exceptional customer service - they both consistently make you feel right at home and cared for.
2/1/2025
Elaine H. VERIFIED CUSTOMER
Thank you, everyone was very professional.
2/1/2025
Paulita A. VERIFIED CUSTOMER
We were extremely satisfied with the service on the vehicle and the loner vehicle as well and a big. Thank you to the mechanic. Who did an awesome job?
1/31/2025
Tamara S. VERIFIED CUSTOMER
L a listens to your needs and is very caring.I am very satisfied
1/31/2025
Nancy P. VERIFIED CUSTOMER
My oil life was at 20 percent and they would not change the oil while I was there. Now I have to make another trip to the dealership soon
.
1/31/2025
Nina G. VERIFIED CUSTOMER
Emily was a breath of fresh air to speak with. She promptly got my CRV back in to follow up on a few concerns I had.
1/29/2025
Eugene R. VERIFIED CUSTOMER
excellent service!!
1/29/2025
Cynthia B. VERIFIED CUSTOMER
Perfectly satisfied. Thank ypu
1/29/2025
Stephanie M. VERIFIED CUSTOMER
I'm happy with the outcome ????
1/29/2025
Becker L. VERIFIED CUSTOMER
Cheryl is amazing! Will definitely be coming back because of her help.
1/29/2025
Tim V. VERIFIED CUSTOMER
She does a great job
1/29/2025
Shirlee P. VERIFIED CUSTOMER
Cheryl was outstanding in the way she knows about Hondas and able to explain what is being done. She’s very professional as well as personable.
So grateful I can trust Underriner with my Honda.
1/29/2025
Kathy S. VERIFIED CUSTOMER
Cheryl Trotter has great customer service skills, took care of my needs while making me feel like I mattered!
1/28/2025
Christopher M. VERIFIED CUSTOMER
I arrived 10 minutes early for my appointment. And it took 1 hour and 40 minutes for the oil change to happen.. I left one hour and fifty minutes after I arrived
1/28/2025
Stephanie B. VERIFIED CUSTOMER
Cheryl was so kind and amazing. I had an unexpected event come up and she answered all my phone calls and questions with kindness and understanding. Everything I asked about was addressed.
1/26/2025
Bonnie H. VERIFIED CUSTOMER
Cheryl is always so helpful and kind.
She's the best.
1/25/2025
Bosch F. VERIFIED CUSTOMER
Cheryl is an excellent communicator and awesome customer service in general.