She was very friendly and helpful. Very down to earth. I felt comfortable speaking with her.
5/8/2024
Ronald N. VERIFIED CUSTOMER
Good service
5/8/2024
Sterling R. VERIFIED CUSTOMER
Friendly and efficient customer service!
5/8/2024
Hilary R. VERIFIED CUSTOMER
Cheryl is great to work with so it's not a reflection on her service, but the app was down so I couldn't communicate very well. I had called and left a couple of messages to the general voice-mail but didn't receive a callback (I didnt figure I would). Then Cheryl let me know it was ready for pickup and Don was great to swing by with the shuttle. Before leaving, I tested the mirror again and it was acting up still. Then, a service member came out and had to still pop the mirror into place. The upsetting part is that if Cheryl and I didn't test it out before I left, I would have paid for and driven off with the same issue as my arrival and potentially had the mirror I just purchased pop off or have issues. It makes me wonder if it was tested or checked for quality in the first place. Overall, I have liked working with Underriner because the people are good, but the process isn't always smooth, and sometimes can be quite stressful trying to communicate during the day amidst my hectic job.
5/7/2024
Edward B. VERIFIED CUSTOMER
I will provide feedback to Honda.
5/7/2024
Karen H. VERIFIED CUSTOMER
The best experience from a dealership that I’ve had. Thank you Kyle!
5/7/2024
Arthur J. VERIFIED CUSTOMER
James and Kyle did an excellent job
5/5/2024
Leslie C. VERIFIED CUSTOMER
Kyle was very informative. I appreciated his professionalism and good nature.
5/4/2024
Laurence P. VERIFIED CUSTOMER
Service rep was great????
5/3/2024
Melinda J. VERIFIED CUSTOMER
Thanks!
5/3/2024
Manuel S. VERIFIED CUSTOMER
Thank you
5/2/2024
Tara R. VERIFIED CUSTOMER
Kyle did an awesome job, very friendly, knowledgeable and a pleasure to work with.
5/2/2024
Fred P. VERIFIED CUSTOMER
Cheryl is GREAT! I have always had exceptional service. Perhaps hire more technicians??!
5/2/2024
Laura D. VERIFIED CUSTOMER
I was lost on how to get my car back in order . Cheryl was very helpful and I’m so glade I can trust in her and all of you. I hope car stays ok ! I love my old baby ! She is the best ! Thank you all for your fast help today ! Laura
5/2/2024
Mark L. VERIFIED CUSTOMER
Great service, thanks!
5/2/2024
Robert G. VERIFIED CUSTOMER
We appreciate the polite and timely service. They always get things done right.
5/2/2024
Peter L. VERIFIED CUSTOMER
Very very professional.
5/1/2024
Donald H. VERIFIED CUSTOMER
Kyle was great he got us worked. We didn’t have an appointment. He explained things very well and saw to it that our car had the attention it needed.