The wrong hub caps were ordered. Apparently they don't have black ones like I had asked for and a silver set came in instead. I was asked if I still wanted them as a 2nd set and I said no. The parts manager initially wanted to charge me a restocking fee which is absolutely insane that he would even consider this considering the fact that it wasn't my fault at all.
11/7/2025
Debbie D. VERIFIED CUSTOMER
Great service.
11/6/2025
Julie S. VERIFIED CUSTOMER
**** Jones was totally helpful and wonderful. My issue is driving back to Cascade and my car all if a sudden sounding like a helicopter above me about to crash. Had to drive very slowly to find a place to pull off the road. Lugnuts on the right front tire had not been tightened. Could have been a tragic event if that tire would have come off. Coincidentally had the same issue when Honda in Gt. Falls worked on my car. Make sure your mechanics finish the job.
11/6/2025
Lisa N. VERIFIED CUSTOMER
**** Jones was awesome. He listened to what I needed done and my requests were done, as well as **** found a few other things called and asked if I would like them taken care of.
**** did a great job and I will come back again
Thank you
11/6/2025
Patricia D. VERIFIED CUSTOMER
**** was extremely nice and was great to work with!
11/6/2025
William B. VERIFIED CUSTOMER
You're people were very good and professional. They did not try to sell me something that I didn't need. Different from the past. The problem is with the vehicle. I would not purchase another Honda vehicle.
11/5/2025
Christopher M. VERIFIED CUSTOMER
Great customer service!
11/5/2025
Doug P. VERIFIED CUSTOMER
Thanks Marques. I appreciate your help.
11/5/2025
Les P. VERIFIED CUSTOMER
Marqus was very friendly, professional and courteous. He did a great job.
11/4/2025
Kathy J. VERIFIED CUSTOMER
What I thought would be a day, turned into 4. I still hear the noise so will
Need to reschedule.
11/3/2025
Amy T. VERIFIED CUSTOMER
Felt that I wasn’t fully advised that my battery was low and needed to be charged and that perhaps I have a battery/alternator issue. Was told nothing was wrong with the vehicle. Hoping I don’t have the same issue again. Not very comfortable with my car right now
11/3/2025
Britani G. VERIFIED CUSTOMER
From start to finish there was great communication. Our was also completed very quickly. Great experience, great staff.
11/1/2025
Robert R. VERIFIED CUSTOMER
Very easy to work with and knowledgeable.
11/1/2025
Nina G. VERIFIED CUSTOMER
Thank you for letting me know about the transmission fluids!
11/1/2025
Faye L. VERIFIED CUSTOMER
One issue that should be noted. Within 10 miles, I had a low tire pressure warning. 2 tires were high, 2were perfect. I think the TPMS should be recalibrated just to keep customers from having to return or visit a tire shop. It’s not a personnel issue, I think it may just be Honda quirk.
11/1/2025
Stephen H. VERIFIED CUSTOMER
Good communication
10/31/2025
John G. VERIFIED CUSTOMER
Marcus has a very helpful personality. Good attitude!