I had a great experience today regarding my service at Underriner! **** was absolutely helpful along with all the staff in the Honda service department. I have enjoyed my experience with Underriner for over a decade, and very much look forward to my next opportunity to utilize their expertise in my needs for sales and serviced in the future. A big thank you to **** specifically!
11/20/2025
Tamara S. VERIFIED CUSTOMER
I got my oil changed and assume the air filter was replaced.Then, I saw a video of my air filter and ask the question, what is that?I wish somebody would have told me.I needed to have that replaced
11/19/2025
Cheryl B. VERIFIED CUSTOMER
Exceptionally great treatment by **** - I’m very grateful!
11/19/2025
Joseph S. VERIFIED CUSTOMER
**** did everything he could to get my car fixed and in a timely manner. He strives to satisfy his customers and takes great pride in his work. Thanks ****!
11/19/2025
Amber M. VERIFIED CUSTOMER
Marqus was amazing! I appreciated his kindness and how informative he was! We always have great service there!
11/19/2025
Richard S. VERIFIED CUSTOMER
Took ownership of a mistake he didnt make and fixed the issue. Whats not to like. Thank you, Marqus.
11/19/2025
Doreen S. VERIFIED CUSTOMER
I like the good report on the car's electrical system. I appreciated the courtesy ride to Sam's club and when Pete came to pick me up. He helped me load my groceries and then when we got back, he helped me put things in my car. The service department was awesome, as was Pete, the courtesy driver.
11/19/2025
Chuck D. VERIFIED CUSTOMER
As always great job very dedicated individual!
11/18/2025
Nacy W. VERIFIED CUSTOMER
The radio was fixed to my satisfaction. I did not ask that the rubber around the passenger mirror on my vehicle be removed nor fixed. It was removed and destroyed. Such dishonesty. It will cost much more to fix with the damage. I only had to purchase one part. I now have to replace all parts.
11/17/2025
Patrick H. VERIFIED CUSTOMER
Took a long time, than they estimated over $3000 in repairs they said needs done, 1 of which was changing fluid in the rear differential, odd as it is only a front wheel drive, and I don't know why the car wash always bends my front license plate, they could take it off and straighten it, guess I'll have to do it again.
11/13/2025
Arthur K. VERIFIED CUSTOMER
Good to go
11/13/2025
Tanya S. VERIFIED CUSTOMER
Service Advisor was excellent. Very thorough.
11/13/2025
Robert N. VERIFIED CUSTOMER
Excellent, professional service and cost very reasonable
11/13/2025
Richard S. VERIFIED CUSTOMER
Its refreshing to see someone who cares and is honest. The world needs more **** Jones’.
11/13/2025
Jordan R. VERIFIED CUSTOMER
**** was fantastic to work with!
11/12/2025
Jeremiah B. VERIFIED CUSTOMER
Great customer service. Would highly recommend
11/12/2025
Joseph S. VERIFIED CUSTOMER
It took over an hour to tell me that the clip on my rear view mirror needed to be replaced and that they would have to order the part. It took way to long to tell me that they couldn't fix a somewhat easy diagnosis. Disappointed and frustrated...over an hour to tell me that??
11/11/2025
Valorie S. VERIFIED CUSTOMER
Every thing was explained to me , the staff was knowledgeable and courteous.
11/8/2025
Judith L. VERIFIED CUSTOMER
Marqus did an outstanding job. Thank you very much.