Thanks for your service!! And a very BIG thank you for the car wash!!!!!
3/6/2025
Tim B. VERIFIED CUSTOMER
We left a voicemail, as per your auto answer recording, so we could schedule the oil change. However, no one called us back for 2 days and we had to call again and we're able to talk to a live person and then we're able to schedule the appointment. While the car was in getting the oil change, someone then called returning the voicemail we left. So,you did not acknowledge our original message from the previous week.
3/6/2025
Laura R. VERIFIED CUSTOMER
Emily went above and beyond in the way she assisted with a completely unexpected and very costly repair. I will continue to tell people of the efforts she made. I am most grateful. Thank you, Emily!
3/5/2025
Lynn S. VERIFIED CUSTOMER
Wait to see what my truck is worth
3/5/2025
Rod A. VERIFIED CUSTOMER
Always pleased with Underriner.
3/4/2025
Sherry H. VERIFIED CUSTOMER
Excellent service; as always!!!! Thank you!
3/4/2025
Sherry H. VERIFIED CUSTOMER
Always great service!!!!
3/3/2025
Paul C. VERIFIED CUSTOMER
Cheryl and staff were very efficient. It is great having the multi-point inspection done and results texted to me. Always nice to get a clean car, too.
3/1/2025
Philip H. VERIFIED CUSTOMER
I appreciated the courtesy and thoroughness of Emily Patton as she, through your mechanical staff, took care of the upkeep of my vehicle.
Thank you very much.
3/1/2025
Emily P. VERIFIED CUSTOMER
Cheryl is the best!
3/1/2025
Cindy U. VERIFIED CUSTOMER
Thank you
3/1/2025
Barbara F. VERIFIED CUSTOMER
Simple oil change. Now I am suddenly hearing a sound as though there is a hole in the muffler. Better not be. It wasn’t there before I went to Underriner
I saw my car was ready and sitting on the lot by about 10:15. No one came to advise me. I went and asked. The receipt was printed at 10:29 AM. I received a text about 11 AM that I could text payment.
Not the best of service.
3/1/2025
Martina M. VERIFIED CUSTOMER
Great service
2/28/2025
Yvonne S. VERIFIED CUSTOMER
My initial appointment was for March 17. Dropped the car off & was told it would be 4 hrs. @ 4hrs Cheryl called to say the parts were incomplete & I needed to reschedule for the next week. Why weren't the parts checked before I was called to come in or @ least checked before they tore my seat apart?
Once all the parts were there, there wasn't any issues.
2/27/2025
Trudy W. VERIFIED CUSTOMER
Emily is awesome great customer service ????????
2/26/2025
Michael E. VERIFIED CUSTOMER
Courtesy van is very helpful for out of town clients. Emily is very helpful.