I was so pleased that your service staff realized that I had a recall and went ahead and fixed that while they checked out my battery problem. Saved me a 2nd trip on 3/4/25. The van driver was personable while driving me across town.
2/23/2025
Jared F. VERIFIED CUSTOMER
The overall service was great, and the gal who helped me did a superb job. The only reason I wouldn’t say I was 100% satisfied was because not all of the service requests I had scheduled were completed. Understandable that there were some technicians out that day, but still a bummer that we have to bring the car back in another day to finish service. Still, Underriner Honda is easily my go to for new vehicles and service. Good people and trustworthy company.
2/22/2025
Mel And. VERIFIED CUSTOMER
Fast efficient service.
2/22/2025
Penny T. VERIFIED CUSTOMER
Was really happy they got me appointment same day I called for service
2/21/2025
Gene F. VERIFIED CUSTOMER
Emily provided great and professional services.
2/20/2025
Michelle O. VERIFIED CUSTOMER
I have completed 3 surveys already, that is enough!
2/19/2025
Scott B. VERIFIED CUSTOMER
Good service
2/19/2025
Thomas M. VERIFIED CUSTOMER
I WAS HANDED OFF BY CHERYL TO SOMEONE ELSE. WOULD HAVE HELPED IF SHE TOLD ME THAT I WAS HANDED OFF.
NEVER TOLD MY VEHICLE WAS READY. SAW IT PARKED IN THE DRIVEWAY.
TIME TO PRINT INVOICE AND OTHER PAPERS COULD HAVE BEEN QUICKER. WAIT TIME FOR AN OIL CHANGE WAS EXCESSIVE. I HAD PREVIOUSLY MADE AN APPOINTMENT. I ARRIVED 10 MINUTES EARLY.
EXPLANATION OF MY BATTERY DEFICIENCY WAS LAME. IF I NEED A NEW BATTERY WOULD HAVE BEEN BETTER TO HAVE ONE INSTALLED WHILE I WAS THERE. THIS IS THE PEAK OF WINTERTIME AND WORKING BATTERIES ARE A NECESSITY.
2/18/2025
Charles S. VERIFIED CUSTOMER
Great interaction. Problem solved. Thank you.
2/18/2025
Pam C. VERIFIED CUSTOMER
Scott was very nice and polite.
2/15/2025
Wayne K. VERIFIED CUSTOMER
The service was professional and timely. The staff were friendly and helpful.
2/15/2025
Thea S. VERIFIED CUSTOMER
We are very happy with how it turned out and glad to have gotten our vehicle in a good place with very nice and helpful people.
Thanks again!
2/15/2025
Spencer N. VERIFIED CUSTOMER
Only problem was the wait time
2/15/2025
Jacob R. VERIFIED CUSTOMER
Great staff. Looking forward to working together in the future!