Excellent service with a strong knowledge of the vehicle,2023 Honda Ridgeline.
5/24/2025
Nancy M. VERIFIED CUSTOMER
Very helpful and caring service manager,
5/24/2025
Sonni S. VERIFIED CUSTOMER
They helped me with my question about any open recalls.
5/24/2025
Joan F. VERIFIED CUSTOMER
Na
5/24/2025
Teri S. VERIFIED CUSTOMER
After having the recommended maintenance that you are mechanic recommended, my car is running worse than when I took it in. Correct the issue and I’ll be happy.
5/23/2025
Cara S. VERIFIED CUSTOMER
I understand that yiu are going through some service policy changes and getting things worked out —. I arrived at 10:30 for what was normally an appointment that normally in the past took 1:45- 2 hrs max —- I might was driving out around 1:30-1:40 —. This appt was the routine for just a fluid change snd tire balance. Also the wrong invoice was attached to my bill —I noticed that the incorrect credit card # was listed! I called about this and the Setvice Rep, Emily said it was corrected and to tear up the invoice that was attached to my work order! —. I will call
My credit card company ti make sure the correct amt was billed to my a/c—- I hope you can get your service staff back to its normal smooth service. I love my Honda!
5/22/2025
Brent M. VERIFIED CUSTOMER
The Underriner service department is very efficient.
I would expect nothing less from a Honda dealership.
Having said that, why does everyone expect praise for doing their job well?
To me, that is the expectation.
5/22/2025
Sadie S. VERIFIED CUSTOMER
Thank you and aho.
5/22/2025
Marilyn P. VERIFIED CUSTOMER
Emily was wonderful! She was informative and courteous. I would ask for her again when I come in.. She gets a 10!
5/22/2025
Catherine P. VERIFIED CUSTOMER
I enjoy talking with Emily person to person and not just as a customer.
5/22/2025
John T. VERIFIED CUSTOMER
The work done on my vehicle appears to have done well . This gives me confidence to have my servicing done at Underriner Honda. I have been given very good advice about my vehicles needs. Never been sold services I could wait to do later. And when it has been necessary, it was stressed to do the servicing soon/now. Honda knows there product.
5/21/2025
Whitney D. VERIFIED CUSTOMER
Emily was wonderful.
5/21/2025
Hollis K. VERIFIED CUSTOMER
Great dealership! Emily answered all my questions and was efficient and personable. I plan to use this Honda location for all my maintenance needs. Thank you.
5/20/2025
Tracy M. VERIFIED CUSTOMER
Not enough room to say how horrible your service department is
5/18/2025
John T. VERIFIED CUSTOMER
Thank you
5/18/2025
Cole G. VERIFIED CUSTOMER
Matt was very helpful and knowledgeable about the service my car needed. He was very mindful and respectful of my time and my situation that day in Billings. He was able to quickly determine my warranty coverage on some unexpected issues with my car that may have otherwise been unaffordable for me. I have always been pleased with my service at Underriner Honda. Thanks to Matt and the other technicians there I will gladly seek further services there.
5/18/2025
Rick D. VERIFIED CUSTOMER
The service that I received at Honda, was awesome! Thank you all so very much from the people that answer the phone to the people who fix it. We will definitely will be back!
5/17/2025
Jacquelyn K. VERIFIED CUSTOMER
Friendly and prompt service
5/17/2025
Lynnard L. VERIFIED CUSTOMER
Was very happy with the feedback and information needed to make decisions on what was or wasn’t needed and friendly knowledgeable job well done