Scott is great. He has been really helpful and transparent every time. I appreciate his help in getting our vehicle serviced efficiently and the open information provided has been really helpful. I would recommend the service at Honda.
6/14/2025
Tiffany K. VERIFIED CUSTOMER
After receiving my invoice, I had to call in regard to being charged for something that was under my warranty. Had I not been charged completely aware, I would have been charged $1100 instead of the $140.
6/14/2025
Steve S. VERIFIED CUSTOMER
Cause of engine problem not found as no error codes found due to loss of power to vehicle secondary to loose positive battery clamp. Error codes were not retained due to power loss. Took vehicle home in hopes of problem recurring in order to record error codes & finding source of problem.
6/14/2025
Katie B. VERIFIED CUSTOMER
Thank you for fixing my crv.
My only complaint is I oringally was dealing with a different service manager which no is no longer employed. I had scheduled to bring my vehicle in and get a loaner. I drove 1.5 hours and there wasn't a loaner. So I had to drive back 1.5 hours. So when I came a 2nd time I called for a loaner but none were available and was told I would be called if one was available. Never got a call and drove 1.5 hours and my wife followed. Walked in and was told a loaner was avaliable but never got a call saying that. Again at this time I was dealing with a different service manager which is no longer employed or in a different postion.
I feel the cost is spot on. Better than I can get locally where I live
6/13/2025
Carolyn S. VERIFIED CUSTOMER
Thanks to everyone at Underriner for the great service.
6/13/2025
Robert P. VERIFIED CUSTOMER
Great Service done timely
6/12/2025
Darlene O. VERIFIED CUSTOMER
No comment
6/12/2025
Nina G. VERIFIED CUSTOMER
Marquis did a fabulous job!! 10+ equalevent to an (A+) ❣️
6/11/2025
Toby M. VERIFIED CUSTOMER
Had an appointment at 7:30 to an oil change. Was 8:45 before it was done. The wait time is excessive for having an appointment.
6/11/2025
Monte G. VERIFIED CUSTOMER
Nice young man,kept me in formed what was being done on the CRV! Very polite and knowable of what my concerns were! Thank you Marcus
6/10/2025
Aaron C. VERIFIED CUSTOMER
Emily was very helpful and great to work with.
6/8/2025
Greyson H. VERIFIED CUSTOMER
Excellent service from Emily and rest of service staff. Thorough, answered questions, followed up, etc.
6/7/2025
Liza W. VERIFIED CUSTOMER
Emily was great!!! She went above and beyond. Thank you for everything.
6/7/2025
Ken S. VERIFIED CUSTOMER
The only comment I would have is my service advisor was not available for checkout luckily there was somebody else there who did take care of it, and they were very efficient and took care of everything.
Look forward to my next service appointment.
6/6/2025
Neil J. VERIFIED CUSTOMER
Everyone was polite and got done what I needed.
6/5/2025
Richard O. VERIFIED CUSTOMER
I had a coupon that was for and oil change, tire rotation and brake check,
The oil change was completed ok but they did not rotate the tires or check on brakes.
6/5/2025
Pamela F. VERIFIED CUSTOMER
Your costs for starter was too high priced.
6/3/2025
Bucky B. VERIFIED CUSTOMER
Always helpful checking in and checking out. Try to get me in as soon as possible. Mechanics do a great job.
6/3/2025
Laurie M. VERIFIED CUSTOMER
I had an appt at 10:00. When I pulled up, there were seven cars ahead of mine in the bay. What is the point of having an appt if there are going to be cars ahead of me like that. My car didn’t get completed until 1:30. That’s way too long for an oil change. Luckily I found a ride or I would have been waiting for 3 and a half hours. When I did pull up to check in my car, I could tell that the service was complete but no one had contacted me. Just getting the final paperwork done took 20 minutes of standing there and waiting. We normally get in and out and have a pleasant experience. Today was a mess!