Marquis did a fabulous job!! 10+ equalevent to an (A+) ❣️
6/11/2025
Toby M. VERIFIED CUSTOMER
Had an appointment at 7:30 to an oil change. Was 8:45 before it was done. The wait time is excessive for having an appointment.
6/11/2025
Monte G. VERIFIED CUSTOMER
Nice young man,kept me in formed what was being done on the CRV! Very polite and knowable of what my concerns were! Thank you Marcus
6/10/2025
Aaron C. VERIFIED CUSTOMER
Emily was very helpful and great to work with.
6/8/2025
Greyson H. VERIFIED CUSTOMER
Excellent service from Emily and rest of service staff. Thorough, answered questions, followed up, etc.
6/7/2025
Liza W. VERIFIED CUSTOMER
Emily was great!!! She went above and beyond. Thank you for everything.
6/7/2025
Ken S. VERIFIED CUSTOMER
The only comment I would have is my service advisor was not available for checkout luckily there was somebody else there who did take care of it, and they were very efficient and took care of everything.
Look forward to my next service appointment.
6/6/2025
Neil J. VERIFIED CUSTOMER
Everyone was polite and got done what I needed.
6/5/2025
Richard O. VERIFIED CUSTOMER
I had a coupon that was for and oil change, tire rotation and brake check,
The oil change was completed ok but they did not rotate the tires or check on brakes.
6/5/2025
Pamela F. VERIFIED CUSTOMER
Your costs for starter was too high priced.
6/3/2025
Bucky B. VERIFIED CUSTOMER
Always helpful checking in and checking out. Try to get me in as soon as possible. Mechanics do a great job.
6/3/2025
Laurie M. VERIFIED CUSTOMER
I had an appt at 10:00. When I pulled up, there were seven cars ahead of mine in the bay. What is the point of having an appt if there are going to be cars ahead of me like that. My car didn’t get completed until 1:30. That’s way too long for an oil change. Luckily I found a ride or I would have been waiting for 3 and a half hours. When I did pull up to check in my car, I could tell that the service was complete but no one had contacted me. Just getting the final paperwork done took 20 minutes of standing there and waiting. We normally get in and out and have a pleasant experience. Today was a mess!
5/31/2025
Jo K. VERIFIED CUSTOMER
He accommodated our time restraint. Thank you.
5/31/2025
Matt W. VERIFIED CUSTOMER
Quick service that helped me out of a real bind!
5/31/2025
Darrell G. VERIFIED CUSTOMER
The service was good. Truck was not washed afterwards though.
5/31/2025
David B. VERIFIED CUSTOMER
Very satisfied!
5/30/2025
Vern S. VERIFIED CUSTOMER
My appointment was set for 10 AM and I parked my car inside the service entrance at 10AM. I sat in the waiting area until 11:24 AM. When I checked on the status of my repairs, my car was still sitting at the same location where I initially parked it. Then I was told that I should leave the car for the day and a courtesy car would drop me off wherever I needed to be. Why did I need an appointment if there was a need to have my car for the full day until a tech could work on it. My auto is a 2025 Honda CRV. It is under warranty. Problem is with navigation system. Was told that there is no software update available. They did a reset which took 5 minutes and that was it. My time is valuable and totally dissatisfied with the services. More to say if someone wants to call me for clarification.
5/29/2025
Deborah H. VERIFIED CUSTOMER
Yes and no. Yes for your honesty about the stripped bolts on the pan. You could have never told us and we wouldn’t have known the difference. The other part is that someone managed to strip the bolts. That is just a mistake by a tech. I would like to say I have never done that, but that’s why I own a tap and die set. So at the end of the day; all the rest of the service was a 10-and thanks for the honesty. ????
5/29/2025
Bob R. VERIFIED CUSTOMER
The service was excellent and the lube tech came out to explain what additional services I will need for the next visit. Thank you Treven