Mechanical problems which I vaguely described were accurately and promptly identified and repaired. I was impressed with Scott's courtesy and professionalism and would readily recommend Honda repair service to friends and family.
7/30/2025
Tana F. VERIFIED CUSTOMER
Everything was fine. Thanks
7/29/2025
Kristine L. VERIFIED CUSTOMER
It was fine.
7/28/2025
Monte G. VERIFIED CUSTOMER
Marcus great job, your the best!
7/27/2025
Angela J. VERIFIED CUSTOMER
Did a great job.
7/26/2025
Eddy N. VERIFIED CUSTOMER
I had a 10:30 appointment and pulled in and Marquis said it would be 2 hours before my oil change would be done. I said I had an appointment and he said so do all those cars ahead of you. (About 7 lined up in the bays). I had called a couple days prior to inquire on wait time and was told 45min- 1 hour. I figured I'd wait for that time. I was NOT about to wait for 2 hours, so had Chuck take me home. I may shop around in the future. I feel like Honda is all about upsetting unneeded services. You guys USED to be reliable and not feel like crooks.
7/26/2025
Mandy M. VERIFIED CUSTOMER
**** Jones is the nicest guy. I had quit coming to Honda previously because I did not have good customer service. **** was so kind and helpful. I will keep coming back now because of ****.
7/26/2025
Alecia D. VERIFIED CUSTOMER
I waited for an hour before any updates on my car. I was told my service was not 100% necessary and they pulled my car around and out of the shop without consulting me first. I told them I still wanted the service done and it took another hour. I was told it was going to be 1-1.5hrs total and it took two hours for an oil change. Overall, a bit disappointed on the staffs assumptions and lack of communication through the process.
7/26/2025
Michael J. VERIFIED CUSTOMER
**** was one of the best service guys we have had in a long time
7/26/2025
Susan K. VERIFIED CUSTOMER
He did a good job!
7/25/2025
Kelly E. VERIFIED CUSTOMER
None. Service was great, timely and efficient. Thank you
7/25/2025
Brittany E. VERIFIED CUSTOMER
Had a great experience
7/25/2025
Ted K. VERIFIED CUSTOMER
Print is too tiny for me to read. Marcus was great
7/25/2025
Jeanne Sanderso. VERIFIED CUSTOMER
Amazing! Competent and courteous. I was impressed when I came to get my car he called me by name. Everything ready. Loved to find the car washed and interior clean. Very nice experience.
7/24/2025
Jolane J. VERIFIED CUSTOMER
**** was great. Excellent communication with us. Definitely keep him around.
7/24/2025
Margaret S. VERIFIED CUSTOMER
Although Marqus was very busy he answered all my questions courteously. He did his best to get my car serviced promptly. Thank you
7/24/2025
Tammy R. VERIFIED CUSTOMER
**** was by far the best service person I've ever had. So polite and accommodating. I felt very valued and heard. He's a keeper!
7/24/2025
Adela A. VERIFIED CUSTOMER
I was satisfied with the service I received.
I would appreciate NOT getting a survey every time I set foot in the dealership.
7/23/2025
Martin H. VERIFIED CUSTOMER
**** Jones is very caring and compassionate
and definitely wants the best for the customers.
7/23/2025
Chester S. VERIFIED CUSTOMER
Service was great. Waiting nearly 2 hr from my appointment time, however, was far too long to wait