I made an early 8am appointment and I am not a morning person however I was greeted with just enough enthusiasm that it really started my day perfectly. Thank you again, another amazing experience ????
8/20/2025
Jennifer R. VERIFIED CUSTOMER
****’s friendliness and service was superior. Friendly, great communication, timely service, gave detailed information. Definitely exceeded my expectations.
8/20/2025
Eric J. VERIFIED CUSTOMER
Excellent service and discussion as I came in with an emergency, being on a road trip from out of state. Appreciated the help and general appraisal of my situation and even was able share something new with the mechanic (Honda 5-speed MT’s are standard 6-speeds with a spacer instead of 6th gear.
Much appreciated again, only wish I was local so I could deal with this crew.
8/20/2025
Jim H. VERIFIED CUSTOMER
**** was great - friendly and professional. He called me promptly when my car was done. I had a terrible experience with a crosstown dealer’s service center with my Ford Edge. I wish I could bring it to Underriner for service and repair. Thanks ****.
8/19/2025
Linda R. VERIFIED CUSTOMER
Very professional and personable
8/19/2025
Dennis K. VERIFIED CUSTOMER
Excellent service
8/17/2025
Timothy W. VERIFIED CUSTOMER
I give Marqus a 10. He was thorough in explaining what was done on e service, courteous, and professional.
8/17/2025
Savanna M. VERIFIED CUSTOMER
Service was great.
Still waiting on the referral credit/incentive.
8/17/2025
Patricia D. VERIFIED CUSTOMER
He told me service would take 2'3 hours which was not I was told when makimg. Appt.he also told me ai coulf get oil cha ged any honda dealer.WHEM I'M DRIVING A TOTAL 3,000 'M ILES!JUST WHAT I WANT TO STOP AND DO WHEN TRAVELING!My car sat in font of waitig room greayer than 15 minutes before I approached him to get billing etc.I have committments too
8/17/2025
Michael B. VERIFIED CUSTOMER
Am very happy with the service at my last appointment.
8/17/2025
Jenny M. VERIFIED CUSTOMER
We came for change oil and inspection service for our brand new car since it has been 6 months after purchased (we followed the manual given to us). Left our car to do some errands and came back after an hour without knowing that they didn’t do change oil since it’s still 50%. They just informed us right there. Hoping next time they will call us to inform and ask for confirmation if we will or not do change oil since we live almost 4 hours aways from Billings. They want us to be back if the oil is 15%. But anyway, we will come back again.
8/17/2025
Pete T. VERIFIED CUSTOMER
He was very helpful.
8/16/2025
Selena W. VERIFIED CUSTOMER
The 2 hour appointment ended up being almost 4. I was waiting for it to be done and it was rather a waste of time.
8/16/2025
Christa W. VERIFIED CUSTOMER
Service was great.
8/16/2025
Patty D. VERIFIED CUSTOMER
I don't feel like the investigated the rattle problem, I heard it all the way home. You need to get on the freeway and go 70mph. We do long distance driving and hear it all the time
8/16/2025
Kathleen R. VERIFIED CUSTOMER
Marcus was wonderful. He informed me of services available, like tire rotation (which I declined because we will swap to with a studded set soon). He went through the final report with me.
8/15/2025
Sheryl W. VERIFIED CUSTOMER
Marqus was friendly, helpful when answering my questions, and demonstrated that he listened to my concerns. I enjoyed working with him.
8/15/2025
Tom S. VERIFIED CUSTOMER
Very good service and the staff was great.
8/14/2025
Roger W. VERIFIED CUSTOMER
It was mid-afternoon and my tire’s low pressure warning flashed. The service department was very busy but they welcomed me anyway. Don, the ‘courtesy’ driver gave me a ride home. Within three hours staff removed a two inch long drill bit from my tire and plugged it. Staff were very courteous and knowledgeable. I was very grateful and very impressed. The quality of the service is why I have been a loyal customer for nearly forty years.
8/14/2025
Will M. VERIFIED CUSTOMER
This first visit to your service dept. was much better than my previous Honda service elsewhere. Marqus was very very good. I’ll be back!