He was the most upbeat, professional, and "with it" person I have ever dealt with in our 9 years of coming to this service department.
7/11/2025
Ronald M. VERIFIED CUSTOMER
He started off a little shaky just because I could tell he was new. However, he recovered like a pro and I really don’t have nothing bad to say about him because we all have to start somewhere. We all have to learn… Awesome job.
7/10/2025
Scott O. VERIFIED CUSTOMER
Great. Thanks
7/10/2025
Scott E. VERIFIED CUSTOMER
Thank you!
7/9/2025
John H. VERIFIED CUSTOMER
You lost my appointment so I had to wait 2 hours. I needed the idle checked and you didn't have "time" to do that.
7/9/2025
Kristine M. VERIFIED CUSTOMER
.
7/9/2025
William F. VERIFIED CUSTOMER
Scott the service customer person is so kind and very helpful! Hope the mechanic did a good job and fixed the problem!!
7/9/2025
Marliene T. VERIFIED CUSTOMER
Great service
7/8/2025
Sue G. VERIFIED CUSTOMER
**** was very good
7/8/2025
Lisa E. VERIFIED CUSTOMER
He was on top of things and very sweet
7/7/2025
Lonyta K. VERIFIED CUSTOMER
Everyone was very friendly and helpfulI will always come back where I know the service I get is trustworthy!
7/4/2025
Neil J. VERIFIED CUSTOMER
**** was knowledgeable and friendly.
7/4/2025
Theresa H. VERIFIED CUSTOMER
Very nice staff and great service. Thank you for taking such good care of me
7/4/2025
Larry F. VERIFIED CUSTOMER
Marqus did a fine job as a service manager. He kept me informed about the status of my car. Unfortunately my concerns couldn't be completed due to parts needing to be backordered, but that isn't Marqus' fault. Hopefully, when the parts arrive, they can be installed immediately and I won't have to wait 2 weeks before the work is completed.
7/3/2025
John R. VERIFIED CUSTOMER
**** called me the 1st day my car was in your shop. I was unable to answer his call, but called back 3 times soon after. No one answered in the service department and I was unable to leave a voicemail and the message said it was unable to receive anymore messages. I called 4 times on Monday with the same result. My wife brought me to the dealership and I finally talked to **** in person and told him that I was unable to contact him or leave a message. Nor did he attempt to contact me on Monday. He apologized and said he was very OCD about customer service and would make sure I stayed informed. The car wasn’t ready, because he did not have my approval to proceed with fixing the AC. Well, he hadn’t bothered trying to get my approval on Monday. I called on Tuesday to see if it was ready, since **** again had failed to reach out to me. The only reason why I got through to the service department was telling a salesperson about my experience and he put me through to the service manager. The service manager didn’t pick up, but I did talk to someone else and they checked and said my car was ready. At this point I would not give a favorable review for ****’s customer service. 1 out of 5 stars seems appropriate.
7/3/2025
Elsa P. VERIFIED CUSTOMER
Marqus was kind and level headed and a pleasure to work with. I highly esteem his work ethic and follow through.
7/3/2025
Kellie F. VERIFIED CUSTOMER
**** was very kind and seemed like an honest guy. We are fully satisfied with our service.
7/3/2025
Adam K. VERIFIED CUSTOMER
Always a pleasure dealing with the service department when I need an oil change. It’s always a smooth process and the staff are so friendly.
7/2/2025
Mary M. VERIFIED CUSTOMER
Excellent service, very friendly and efficient
7/1/2025
David P. VERIFIED CUSTOMER
I just didn’t expect the expense of a cabin filter, but otherwise was very satisfied.