I’m disappointed in the phone system until Bonnie gave me her direct number. I called 6 times and only once did it last me to leave a message. Our business would close if people couldn’t reach us.
I appreciate that they printed off the list of stuff to do along with pics and the time Bonnie and the tech she spoke with took the time to decide where priorities were in the ridiculous list…
3/11/2026
Denise J. VERIFIED CUSTOMER
He answered my questions about a battery warranty professionally and throughly.
3/10/2026
Janet B. VERIFIED CUSTOMER
Bonnie handled her role professionally and timely. This rating is a reflection on Underinner Motors itself and their service manager. I will never buy another car from them.
3/8/2026
Wendy M. VERIFIED CUSTOMER
The service agent was friendly and efficient. The service was done quickly. Excellent.
3/7/2026
Scherrie K. VERIFIED CUSTOMER
Im hoping that there are the last of the marbles rolling around in my car. Service was excellent as usual.
3/7/2026
Susan W. VERIFIED CUSTOMER
The engine oil notification was not reset and I worked on the screen to get back to the mph all the way to Laurel. I finally called the Service Department and they talked me through it. I was able to get home to Absarokee safely. This is the 2nd time this has happened to me with this Service Department. The front desk people are excellent, as is Heather when I deal with them.
3/6/2026
Jeramiah S. VERIFIED CUSTOMER
10 out of 10! Super friendly, remembered me from the last visit and even recalled where I lived. Went above and beyond to make sure I had a good experience while I was there.
3/6/2026
Dave C. VERIFIED CUSTOMER
Everyone was very helpful
3/6/2026
Kyle A. VERIFIED CUSTOMER
Bonnie was great customer service. We be back!
3/5/2026
Monique S. VERIFIED CUSTOMER
Excellent service as always!
3/4/2026
Kathryn F. VERIFIED CUSTOMER
Tyrel was awesome! He was courteous and kept me updated on what was happening. Very much appreciated!
3/4/2026
Joseph K. VERIFIED CUSTOMER
In and out before promised. Great job
3/4/2026
Jeffrey P. VERIFIED CUSTOMER
Thank you
3/3/2026
Tina C. VERIFIED CUSTOMER
He was just the messenger.
3/3/2026
Vanessa T. VERIFIED CUSTOMER
Bonnie and the whole crew took great care of us and our Kona. I believe we may have one more complimentary oil change and tire rotation, but I could be mistaken, has the Kona reached its complimentary limit?
3/2/2026
Ken K. VERIFIED CUSTOMER
Thanks for getting me in early and done so quick!
2/28/2026
Nicholas M. VERIFIED CUSTOMER
Excellent service very great customer engagement. We like really like Bonnie. Faster would have been nice but still overall a great experience
2/28/2026
Jared S. VERIFIED CUSTOMER
3 hours to just clear a code was a bit much. Looks like the operation needs a little better time management.
Side note VW screwed up when bending over to the government and stopped making the TDI.
2/28/2026
Larry K. VERIFIED CUSTOMER
Very pleasant experience,little lady at the service desk is a keeper.