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Real Reviews from VERIFIED CUSTOMERS
Nicholas R. VERIFIED CUSTOMER
I’m very happy with the service I received. The young woman, who was the one that actually helped me, was extremely knowledgeable and professional. Interacting with her was pleasant and to the point. I’m extra impressed that she walked me out to my vehicle, and even made a point to remove all the protective items the techs had used to keep my car clean. In the future, I will continue to Underriner Hyundai for my service needs.
11/6/2025
Stephen B. VERIFIED CUSTOMER
Thank you!
11/5/2025
Eddie R. VERIFIED CUSTOMER
Your service reps are very nice and helpful.
11/5/2025
Amber B. VERIFIED CUSTOMER
He is always polite and great at communicating with me. I appreciate his help and service and I'm so thankful VW is now at Underriner!
11/5/2025
James C. VERIFIED CUSTOMER
A pleasant experience.
11/5/2025
Covette R. VERIFIED CUSTOMER
The vibration is worse than before. I went for a vibration in the front passenger side. Not when breaking. Just driving. Now my front end vibrates worse but not only that when breaking it shimmers. It was not doing that before. I took it to you. I took it to you to be fixed properly. The breaks and rotars were replaced a year ago. You also did other bearing and axle work after that. Just not sure what to think now. I was hoping to get the car back to the VW mechanics. Sorry for the not good report.
11/4/2025
Helen B. VERIFIED CUSTOMER
Tire pressure sensors were not hooked up
11/1/2025
Ann M. VERIFIED CUSTOMER
No complaints about friendly customer service, but had to ask for shop to do a hard reset in the morning and then when I picked up vehicle the problems I had experienced were still there. I ended up doing a reboot of the system and was able to drive it home. Disappointed this may have been overlooked while vehicle was in shop. No way to know as Volvo has not really fixed the problem where blinkers and audio go dark.
10/31/2025
John S. VERIFIED CUSTOMER
Great service great staff!
10/31/2025
Elma C. VERIFIED CUSTOMER
The rear wiper was bent back and broken. Shuttle was 45 min late.
10/31/2025
James M. VERIFIED CUSTOMER
Bonnie was great as usual !! Hardest Job in the dealership!!
10/31/2025
Michael L. VERIFIED CUSTOMER
I changed my mind about the services I wanted. She was very kind, not at all put out. My vehicle was still ready on time.
10/31/2025
Rebecca M. VERIFIED CUSTOMER
Courteous service, helpful with the lady who came out to the car with me
10/30/2025
Eddie R. VERIFIED CUSTOMER
Welcome
10/30/2025
Adam A. VERIFIED CUSTOMER
Bonnie was absolutely wonderful. She was SO understanding to my concerns, and honestly, was also SO receptive. Just a genuine individual that exhibits compassion and empathy. If she didn’t work for you, I would hire her immediately at my company!
10/30/2025
Marjorie S. VERIFIED CUSTOMER
Your people made it easy.
10/29/2025
Logan R. VERIFIED CUSTOMER
Prompt and immediate response to service, answered all my questions. Getting the services needed. Would recommend!
10/29/2025
Daniel T. VERIFIED CUSTOMER
Friendly
10/29/2025
Colette G. VERIFIED CUSTOMER
Thank you ????
10/29/2025
Kevin H. VERIFIED CUSTOMER
Bonnie hit it out of the park!
10/29/2025