Everything went very well, and Bonnie was very conscientious about getting information to us as quickly as possible.
12/12/2024
Annhege W. VERIFIED CUSTOMER
She was very friendly and professional and did an amazing job!
12/11/2024
Jodi L. VERIFIED CUSTOMER
He did great and was very professional
12/10/2024
Rhonda G. VERIFIED CUSTOMER
Couldn't have received better service anywhere!
12/7/2024
Angela R. VERIFIED CUSTOMER
Good service.
12/7/2024
Yancy B. VERIFIED CUSTOMER
You all are always great!
12/7/2024
Kenneth B. VERIFIED CUSTOMER
Bonnie was an excellent first Contact on our appointment. She was extremely knowledgeable and explained the details very clearly. She's an excellent addition to the team.
12/7/2024
Zac &. VERIFIED CUSTOMER
Great service, loaner Vehicles was much appreciated, and the car is running top notch!
12/6/2024
Mac B. VERIFIED CUSTOMER
Jackson was amazing and super personable. Look forward to working with him again!
12/6/2024
Pam C. VERIFIED CUSTOMER
I had tried 3 or 4 times in the last year or maybe 15 months to see if the parts were available to do my recall and if I could bring it in. I never received a call back from the service dept. I finally emailed and a sales associate said he’d go make sure they called me back. Nope! Tried again and it was a totally different experience. Prompt reply back from Jackson. Very courteous and efficient. He sent up an appointment, send a confirmation text and several reminders. They were on top of things when I came in and the work was completed in the time they estimated. They are to all be commended for the service and professionalism shown I experienced . A total 360 from the other people I contacted in the past. Noticeable improvement! Happy Christmas ????
12/5/2024
Tim N. VERIFIED CUSTOMER
Bonnie went the extra mile to fight for our warranty and it worked.
12/4/2024
David S. VERIFIED CUSTOMER
Thank you for getting me in and diagnosing the main problem and checking the rest of the vehicle. The car runs and sounds smother even though that is in no way related to the issues presented. All good. Thank you for the opportunity to comment.
12/4/2024
Amanda S. VERIFIED CUSTOMER
Jackson was so kind. He was very easy to work with. thank you.
12/2/2024
Katherine B. VERIFIED CUSTOMER
Very poor communication throughout the entire process. My check engine light came in the day after I picked up my vehicle.
12/1/2024
Deron D. VERIFIED CUSTOMER
Your staff members are great, we’ve bought four cars from you over the years, maybe one more next year ( Kona gas awd), thank you
12/1/2024
Shelley T. VERIFIED CUSTOMER
Fast friendly service!
11/30/2024
Carol S. VERIFIED CUSTOMER
The recall was not done on the trunk of my 2016 Elantra because they didn't have the part on the shelf...I made my appointment in October. The trunk was Jerry wired inorder for it not to bounce open and the whole part will be needed which means another trip to Billings (which is over 200 miles for me) and 367 dollars to get it fixed. Granted the recall latch will be free but in order for my trunk to get totally fixed I will need to make 2 trips instead of the one I had been expecting. The service tech also did not call me to ask me to come open the trunk to see if we needed the whole assembly or if the latch (which was to be there for my recall appointment) would be needed to order.
I got the information after it was decided to not fix it because the part was not there.
11/30/2024
Stephen M. VERIFIED CUSTOMER
Thank you so much for how you handled the repairs on our Volvo!!!