Bonnie is extremely helpful and professional. Thank you Bonnie!
11/7/2024
Mona P. VERIFIED CUSTOMER
Thank you all
11/5/2024
John C. VERIFIED CUSTOMER
Best service ever! Great service crew! First rate! (Running out of accolades)
11/5/2024
Dennison B. VERIFIED CUSTOMER
Bonnie was absolutely fantastic to work with.
11/3/2024
Stephen S. VERIFIED CUSTOMER
Always good service
11/3/2024
Nancy M. VERIFIED CUSTOMER
I arrived at the Service to be told eventually that I did not have anymore free oil changes for 2024. I’ve never been given a number that I recall in the past. I generally go in Appr or May b/c that’s my vacation time to Arkansas. I generally have the oil changed in the summer b/c that’s about 3,000 miles total from the Spring trip. I usually have a late Fall or early winter change b/c of the mileage & time of year. For the first time ever, Bonnie told me I would have to pay for it b/c I’d already had 4 changes in 2024. Also I have an audio recall that takes 2 hours to install. I’m dissatisfied for both problems she thinks I have abused the oil changes, warned of problems using outside companies, & them suggests I come another time to do the / hour recall that I know nothing about until now.
11/2/2024
Karen B. VERIFIED CUSTOMER
Jackson provided great customer service! Thanks!
11/1/2024
Kathy F. VERIFIED CUSTOMER
Bonnie kept me informed on my battery problem with my Santa Cruz. She also asked me about other issues that I wasn’t aware of..air filters . Thank you for great customer service!!
11/1/2024
Phillip T. VERIFIED CUSTOMER
I was extremely pleased that the recall on my vehicle which I didn't even know there had been one got taken care of while my vehicle was being serviced. Outstanding!
11/1/2024
Moses R. VERIFIED CUSTOMER
I really appreciated Bonnie's support to get my vehicle into the service and she kept me informed and updated.
10/31/2024
Bill V. VERIFIED CUSTOMER
The best car dealership with the best people I have seen and experiemced in many years.
10/31/2024
Mary D. VERIFIED CUSTOMER
I could not believe how exceptional the service staff were at the front desk. They treated every customer with respect and kindness, and seemed to make friends with each person who came in. They are a great team and asset to your business.
10/31/2024
Nicole Z. VERIFIED CUSTOMER
Friendly staff however it shouldn’t take 3 hours for an oil change, tire rotate and wipe down of seats by detail department. (Especially when I had an appointment)They washed exterior which I appreciate but thought they could have at least vacuumed interior as well.
10/30/2024
Colt M. VERIFIED CUSTOMER
After chatting with Bonnie for a while, I asked her how long she has been with Underriner. She surprised me when she said a few months.
On the way home my wife and I both agreed that she does an amazing job in her position, buildingtrust and confidence with the Customer And with her knowledge I truly thought she would’ve said three years instead of three months that she has been doing her job. She’s awesome, better do what you can to keep her around.!! ????
10/30/2024
Heidi Z. VERIFIED CUSTOMER
Bonnie was very pleasant and accommodating. Great person to have in your customer service department.
10/26/2024
Tim B. VERIFIED CUSTOMER
Good service and easy to work with
10/26/2024
Angela C. VERIFIED CUSTOMER
Jackson always goes above and beyond is attentive and makes me feel well taken care of. His attentiveness/ customer service goes a long way.
10/25/2024
Dennison B. VERIFIED CUSTOMER
Bonnie was amazing. She went above and beyond.
10/25/2024
Gary B. VERIFIED CUSTOMER
I do not have any problems with Bonnie Brunko she handled the interaction great.