Jackson was amazing and super personable. Look forward to working with him again!
12/6/2024
Pam C. VERIFIED CUSTOMER
I had tried 3 or 4 times in the last year or maybe 15 months to see if the parts were available to do my recall and if I could bring it in. I never received a call back from the service dept. I finally emailed and a sales associate said he’d go make sure they called me back. Nope! Tried again and it was a totally different experience. Prompt reply back from Jackson. Very courteous and efficient. He sent up an appointment, send a confirmation text and several reminders. They were on top of things when I came in and the work was completed in the time they estimated. They are to all be commended for the service and professionalism shown I experienced . A total 360 from the other people I contacted in the past. Noticeable improvement! Happy Christmas ????
12/5/2024
Tim N. VERIFIED CUSTOMER
Bonnie went the extra mile to fight for our warranty and it worked.
12/4/2024
David S. VERIFIED CUSTOMER
Thank you for getting me in and diagnosing the main problem and checking the rest of the vehicle. The car runs and sounds smother even though that is in no way related to the issues presented. All good. Thank you for the opportunity to comment.
12/4/2024
Amanda S. VERIFIED CUSTOMER
Jackson was so kind. He was very easy to work with. thank you.
12/2/2024
Katherine B. VERIFIED CUSTOMER
Very poor communication throughout the entire process. My check engine light came in the day after I picked up my vehicle.
12/1/2024
Deron D. VERIFIED CUSTOMER
Your staff members are great, we’ve bought four cars from you over the years, maybe one more next year ( Kona gas awd), thank you
12/1/2024
Shelley T. VERIFIED CUSTOMER
Fast friendly service!
11/30/2024
Carol S. VERIFIED CUSTOMER
The recall was not done on the trunk of my 2016 Elantra because they didn't have the part on the shelf...I made my appointment in October. The trunk was Jerry wired inorder for it not to bounce open and the whole part will be needed which means another trip to Billings (which is over 200 miles for me) and 367 dollars to get it fixed. Granted the recall latch will be free but in order for my trunk to get totally fixed I will need to make 2 trips instead of the one I had been expecting. The service tech also did not call me to ask me to come open the trunk to see if we needed the whole assembly or if the latch (which was to be there for my recall appointment) would be needed to order.
I got the information after it was decided to not fix it because the part was not there.
11/30/2024
Stephen M. VERIFIED CUSTOMER
Thank you so much for how you handled the repairs on our Volvo!!!
11/28/2024
Rick F. VERIFIED CUSTOMER
Excellent service and explanation of service received
11/26/2024
Jenny N. VERIFIED CUSTOMER
Such nice people/staff, good communication, timely. Thank you!
11/24/2024
Cecil C. VERIFIED CUSTOMER
Great service
11/23/2024
Hildah K. VERIFIED CUSTOMER
Am grateful!
11/22/2024
Holly L. VERIFIED CUSTOMER
Everyone is sooooo nice! I appreciate that since I live in Sheridan.
11/22/2024
Tiffany H. VERIFIED CUSTOMER
Jackson was very professional, knowledgeable and listened to my concerns.
11/22/2024
Clearwater Federal. VERIFIED CUSTOMER
She was excellent. Positive and accurate and a great communicator.
11/21/2024
Danae P. VERIFIED CUSTOMER
Bonnie is great, but that the fact my car is burning so much oil and nothing is going to be done about it is infuriating. That possibly selling my car may be the other option pisses me off. I’m going to call the dealership we bought it at for a second opinion and see if they can help me.
11/20/2024
Victoria D. VERIFIED CUSTOMER
He did a good job and kept me updated
11/19/2024
Connie S. VERIFIED CUSTOMER
Bonnie was a breath of fresh air. Engaged in her job; excellent customer service.,