I was extremely pleased that the recall on my vehicle which I didn't even know there had been one got taken care of while my vehicle was being serviced. Outstanding!
11/1/2024
Moses R. VERIFIED CUSTOMER
I really appreciated Bonnie's support to get my vehicle into the service and she kept me informed and updated.
10/31/2024
Bill V. VERIFIED CUSTOMER
The best car dealership with the best people I have seen and experiemced in many years.
10/31/2024
Mary D. VERIFIED CUSTOMER
I could not believe how exceptional the service staff were at the front desk. They treated every customer with respect and kindness, and seemed to make friends with each person who came in. They are a great team and asset to your business.
10/31/2024
Nicole Z. VERIFIED CUSTOMER
Friendly staff however it shouldn’t take 3 hours for an oil change, tire rotate and wipe down of seats by detail department. (Especially when I had an appointment)They washed exterior which I appreciate but thought they could have at least vacuumed interior as well.
10/30/2024
Colt M. VERIFIED CUSTOMER
After chatting with Bonnie for a while, I asked her how long she has been with Underriner. She surprised me when she said a few months.
On the way home my wife and I both agreed that she does an amazing job in her position, buildingtrust and confidence with the Customer And with her knowledge I truly thought she would’ve said three years instead of three months that she has been doing her job. She’s awesome, better do what you can to keep her around.!! ????
10/30/2024
Heidi Z. VERIFIED CUSTOMER
Bonnie was very pleasant and accommodating. Great person to have in your customer service department.
10/26/2024
Tim B. VERIFIED CUSTOMER
Good service and easy to work with
10/26/2024
Angela C. VERIFIED CUSTOMER
Jackson always goes above and beyond is attentive and makes me feel well taken care of. His attentiveness/ customer service goes a long way.
10/25/2024
Dennison B. VERIFIED CUSTOMER
Bonnie was amazing. She went above and beyond.
10/25/2024
Gary B. VERIFIED CUSTOMER
I do not have any problems with Bonnie Brunko she handled the interaction great.
10/25/2024
Natalie N. VERIFIED CUSTOMER
I was incredibly frustrated with my experience at Underriner Hyundai in Billings. A part that was ordered for my car took over a month to arrive after ordering, which caused me to miss multiple days of work and school in attempts to schedule an appointment. When my appointment finally did arrive I was told after 4 hours of my car being in the shop that the part was for a completely different model, and had to wait another two weeks for my car to be fixed.
10/25/2024
Aaron H. VERIFIED CUSTOMER
Firstly, you asked two questions after saying you would only ask one. Now you want even more?!
10/24/2024
Alexandra R. VERIFIED CUSTOMER
I was satisfied with my experience
10/24/2024
Gordon O. VERIFIED CUSTOMER
We waited at least 3 hours to get 1 new tire put on the car.
10/23/2024
Michelle M. VERIFIED CUSTOMER
The service was fine. I felt like the check in process was unorganized and we were told the shuttle was 10 mins away. We ended up waiting for almost 30 mins and then having to get an Uber. No one ever checked back to make sure we knew the shuttle was running behind. We brought the car to Billings for an oil change so we could watch our daughter’s basketball game at MSU B. We almost missed the start of the game. The shuttle service was why we decided to bring it to Billings. Not worth the trip after paying almost $60 in Uber fees.
10/23/2024
Kathleen R. VERIFIED CUSTOMER
I scheduled to have 3 recalls fixed and my seat belt buckle fixed. When I picked it up I was told the secondary hood latch wasn’t replaced because they didn’t have the part, although they did when u scheduled. I traveled from Bozeman to get this done. The part should have been there in my opinion.
I did test drive the Santa Fe Hybrid which I loved :)
Thanks for your service and Jason was great.
10/23/2024
Lance L. VERIFIED CUSTOMER
Friendly, polite service and felt confident that you all knew your business!
10/23/2024
Judy P. VERIFIED CUSTOMER
Please update our account with Judy's contact info not Jims
10/21/2024
Cynthia And. VERIFIED CUSTOMER
Maybe I have high expectations, but there were oil drops on the engine cover where the tech splashed oil and when the cabin air was replaced there was a lot leaves left in the footwell.