We appreciate the service and it very goid to have the car back.
10/20/2024
Julie P. VERIFIED CUSTOMER
Jackson, Taylor, and Michael were great, helpful and professional. However I had 3 of 4 fuel injectors leaking gas and was told Hyundai only approved replacement of the 3. Obviously these injectors came from a poor manufacturing batch so all 4 should have been replaced. Hyundai made the call on this. If given the chance I would have paid for the fourth injector and gone after Hyundai for reimbursement.
10/20/2024
Laurie S. VERIFIED CUSTOMER
Good job. Had to wait longer than usual, but that was okay.
10/18/2024
Amanda K. VERIFIED CUSTOMER
I’m beyond disappointed and will not be back. If I have any issues I’ll take my vehicle to Dana Motors or drive to Bozeman.
I had an appt 10/15 @ 9:30, dropped my vehicle off at 8:20. I didn’t receive a call that day, did call down and talk to a gal who said she would check on my vehicle around 5. My husband drove down and they apologized and called and Jackson left me a vm. He assured me my car would be finished by noon the next day and would give me a call. By 3:45 the following day I still did not receive a call. I drove down and the car was finished. They didn’t know when it had been completed and no answer for me as to why I was not called. I informed them how I won’t be back. Next to me another customer said “if it makes you feel any better they didn’t call me either, and I’m on a bicycle!” I felt awful for him. It was hot and he was clearly upset.
I will purchase a Volkswagen again in the future, I’ve always loved them. When I do, it’ll be from somewhere else. And when anyone is interested in using you guys I will never recommend.
10/17/2024
Kenneth K. VERIFIED CUSTOMER
Good service - on time. Questions answered promptly & thoroughly. Thanks
10/17/2024
Ann S. VERIFIED CUSTOMER
He was really nice and was honest and ensured all the quotes were honored which I was surprised by.
10/17/2024
Matt S. VERIFIED CUSTOMER
David from over at Honda (I believe) and Jackson were able to let me know my service was not completed on Tuesday. I received zero notice from the VW service team that my service was going to be delayed until Wednesday.
10/17/2024
Matthew C. VERIFIED CUSTOMER
Efficient and professional
10/17/2024
Kathleen M. VERIFIED CUSTOMER
Excellent staff. My vehicle was repaired in a timely manner. Special thank you to Jackson for his honesty.
10/17/2024
John D. VERIFIED CUSTOMER
Bonnie thank you. We will see you next time. And again thanks!
10/17/2024
John L. VERIFIED CUSTOMER
Completely satisfied, very happy
10/16/2024
Marianna H. VERIFIED CUSTOMER
Bonnie did a great job. I had a couple of extra questions and she helped get answers for me.
10/16/2024
Cheryl E. VERIFIED CUSTOMER
Great service and I bought a new car from you today.
10/16/2024
Catherine S. VERIFIED CUSTOMER
Very courteous staff. The job was done beautifully and my car was returned Very clean!
10/16/2024
Danelle R. VERIFIED CUSTOMER
Excellent service ????
10/16/2024
Stephen S. VERIFIED CUSTOMER
Always great service
10/15/2024
Vicki S. VERIFIED CUSTOMER
I’m happy to discuss my experience with management.
10/15/2024
Loren S. VERIFIED CUSTOMER
When I originally brought my car in to check a check engine light in July the service department forgot to order the parts to fix my problem. So when I went back in September they finally ordered the parts and then I had to call 3 weeks later to make an appointment to get the work done. I had to wait another week to get scheduled in for the work and when that was completed my door locks wouldn’t work right. This the second not so great experience with the service department.
10/14/2024
Anthony T. VERIFIED CUSTOMER
I was so happy with the service I went over to sales and bought another car