Everyone was really nice. I can't thank them enough for fitting me in with no appointment so I could get back out on the road.
8/20/2024
Joseph S. VERIFIED CUSTOMER
Thanks
8/20/2024
Keira S. VERIFIED CUSTOMER
Josh was a treat. Sorry for the pun, but he honestly was. He was knowledgeable, trustworthy, no nonsense. Did what I requested without trying to upsell me on unnecessary services, communicated well and was just over all friendly and kind. 10/10 would request him.
8/20/2024
Dennis K. VERIFIED CUSTOMER
None
8/18/2024
Sharon W. VERIFIED CUSTOMER
Josh was great, loved talking to him and I appreciate his knowledge and willingness to explain things to me. Thank you Josh! You’re one of the highlights of my trip :)
8/17/2024
Kirt N. VERIFIED CUSTOMER
Excellent service, even when super busy.
8/17/2024
Opapo L. VERIFIED CUSTOMER
Thank you for squeezing me in, even though you were fully booked till the following week. Price was reasonable, customer service from start to finish was awesome. Joshua did great and lucky to have him on your staff. Much appreciated. Thanks again.
8/17/2024
Jerome O. VERIFIED CUSTOMER
Michael provided great customer service
8/16/2024
Gloria H. VERIFIED CUSTOMER
Hopefully won’t have to come back
8/16/2024
Mauro B. VERIFIED CUSTOMER
Best service for my Volvos great people with knowledge and tools to make every visit an experience which is laudable. It’s fun to spend money when the job is done well please don’t change anything you guys are perfect!
8/15/2024
Connie G. VERIFIED CUSTOMER
Though I bought the car about 8 months ago, I feel like it runs just fine for driving to work and on errands and I plan on keeping it for a few years so slowly getting basic maintenance stuff done when I get some free time.
8/14/2024
Karen G. VERIFIED CUSTOMER
When you bought the VW service from Kia, and I scheduled my first service, I told them that Kia had said I had a major oil coolant leak, they had ordered the part and the engine oil coolant, and never did the repair because of part delay. I got the next oil change done at Underriner and was told they pressure tested the oil system and no leaks. I get home and see oil leaking in about 2 weeks later. I call and was told not to worry, just residual oil from the change. Needless to say, more leakage and finally got it in today to have it checked again—NOW has a leak!!! $2200 leak. So frustrating! Yet I paid the $80 for diagnostics TWICE which if your staff just listened to me—would have perhaps gotten taken care of the first time I took it in at Underriner .
8/14/2024
Jeffrey J. VERIFIED CUSTOMER
Very polite and courteous service!
8/14/2024
Rachel H. VERIFIED CUSTOMER
Jackson welcomed me when I entered the building when I stated my name he knew what I was bringing my vehicle in for. He was very kind.
8/13/2024
Cheryl P. VERIFIED CUSTOMER
The finish product was great, but the experience trying to get someone on the phone was very difficult.
8/11/2024
Beverly M. VERIFIED CUSTOMER
No issues. Service personnel are always friendly. I would buy my next vehicle from UNDERRINER Motors because of the great service department.
8/10/2024
Karen F. VERIFIED CUSTOMER
I really appreciate the attention paid to my aging 09 Jetta, as it is not the easiest car to fix. Very important to me to have it operate safely, and your employees have done a great job.
8/10/2024
Denise J. VERIFIED CUSTOMER
Courteous and responsive service. I always recommend Underriner to friends and colleagues.
8/10/2024
Bonnie S. VERIFIED CUSTOMER
I immediately sent you the part number from Bob Smith that you had sent over. No response. Called with it yesterday. Still no response. I would think you could have cleared that warning or have called by now. For the $80 I paid you...I hope you can get it cleared now that you have the part number.