It was a pleasure to deal with Justin Brantley today. He managed the routine maintenance of my vehicle. The Service Tech. recommended some possible issues that I will need to address in the future. Justin explained these issues clearly and completely. I will happily return and interact with Justin in the future.
5/13/2026
Austin R. VERIFIED CUSTOMER
Jake was great. Extremely helpful and thoughtful. Your service department was much more friendly and trustworthy than any other service department in the city. I appreciate Jake for taking extra time and helping with a very large repair.
5/12/2026
Mark M. VERIFIED CUSTOMER
Service was as planned and done in a timely manner. Staff were all friendly. A pleasant waiting area also.
5/11/2026
Tiffani R. VERIFIED CUSTOMER
Carol was amazing it was everyone else involved that led to massive confusion and delays in communication. We got the truck back and now there is a different problem. This wasn’t the smooth truck buying process we hoped for. Carol did her best and no fault goes to her.
5/10/2026
Barry D. VERIFIED CUSTOMER
Very courteous. Handled my question very well. Fast and good appointment.
5/8/2026
Tammy M. VERIFIED CUSTOMER
Thank you
5/8/2026
Darrell E. VERIFIED CUSTOMER
Always satisfied with the work Kokomo Auto World does on my rav4. Thank you
5/8/2026
John V. VERIFIED CUSTOMER
We were in and out, Justin was very informative every step of the way.
5/8/2026
Brandon B. VERIFIED CUSTOMER
Jessica was awesome and helpful
5/8/2026
Christina E. VERIFIED CUSTOMER
Work done sooner than expected! I appreciate that!
5/8/2026
Keith C. VERIFIED CUSTOMER
Jessica was awesome, very nice, seemed very knowledgeable about her job!
5/7/2026
Cynthia M. VERIFIED CUSTOMER
Ty for your prompt attention. Thank you Tony for the ride to work.
5/7/2026
Amy B. VERIFIED CUSTOMER
Your service dept always goes above and beyond. Thanks for taking such good care of my car. I was in and out yesterday in record time!
5/7/2026
Deborah S. VERIFIED CUSTOMER
Everyone was extremely helpful today. Than you!
5/7/2026
Loleta F. VERIFIED CUSTOMER
Jessica was friendly and professional.
5/6/2026
Michael M. VERIFIED CUSTOMER
Good job, Jessica!
5/6/2026
Adam C. VERIFIED CUSTOMER
Jessica got me in and out with no problems and she was professional.