very nice & professional. got the job done before time expected & did great work!
4/5/2024
Linda M. VERIFIED CUSTOMER
I was treated very kind , and Mr. White was very professionall, communicated clearly and in a timely manner, and went that extra mile to find me a toyota coupon!!! He is a keeper for an employee.
4/5/2024
Eric W. VERIFIED CUSTOMER
Awesome job team!
4/5/2024
Dakota J. VERIFIED CUSTOMER
Team was very courteous and professional.
4/4/2024
Walter W. VERIFIED CUSTOMER
I’ll be happy to let you know about my experience when we’re done with maintenance on the car. I spent four hours at the dealership today I have to come back Monday. Hopefully they’ll have a replacement part I bought an extended warranty I thought it would cover the labor and parts but I’m told there’s an 80 or $90 additional charge. I’m looking that up in my records as I dictate this. I bought a Honda because it’s supposed to be reliable, so far it hasn’t measured up
4/4/2024
Marilyn M. VERIFIED CUSTOMER
Trey was curious and helpful. He was customer focused and compassionate with the bad news he had to give me.
4/4/2024
Kerry O. VERIFIED CUSTOMER
After experiencing poor service at another Honda dealer, I will always make the drive to Kokomo Auto World. The workers here always treat me well and the service doesn’t take forever.
4/4/2024
Mary R. VERIFIED CUSTOMER
Started homewith
no problem, but car started getting hotter and hotter and
hotter and F inally one of the warning lights came on ane it was so hot
I finally drove the rest of the way home with the window open to get some
Cool air.
4/4/2024
Julie J. VERIFIED CUSTOMER
My only comment is regarding the waiting time. It took over 90 minutes for the work to be completed. I had a scheduled appointment and arrived a few minutes early. I normally don’t have to wait that long for an oil change and tire rotation.
4/4/2024
Hiram D. VERIFIED CUSTOMER
Anthony white very professional and gave good service.
4/3/2024
Jeffrey F. VERIFIED CUSTOMER
Thank you
4/3/2024
Tirdkiat S. VERIFIED CUSTOMER
Odometer Mileage readings in(101,061)/ out(101,061) shown from your 07/12/2023 service statement are the same as my recently last 04/02/2024(yesterday) service statement of which actually "in" at 103,638, "out" at 103,639. It's a serious mistake and I did not get the word "sorry" or apologize" from the person who made mistake and whom I spoke to.
4/3/2024
Diem D. VERIFIED CUSTOMER
More than 4hrs to diagnose the mechanical
cause of unfodable seat and not able to find the problem is not reasonable. The facts are disconnect the popup, 4 nuts, 2 connectors then look into the released steel cable in the chair...voila...the work should not leave any marks on the covered popup.
4/3/2024
Aimee M. VERIFIED CUSTOMER
I was kept completely informed every step of the way and everything was clearly explained to me. Thank you for all of your help.
4/3/2024
Bart W. VERIFIED CUSTOMER
Jacob and his team provided us with outstanding customer service all the way through our repair needs. They were upfront and I feel, honest with all we were told about the car. They really helped us out by going above and beyond our expectations.
4/3/2024
Donna H. VERIFIED CUSTOMER
Looking forward to it…
4/3/2024
Glenn S. VERIFIED CUSTOMER
Quick and accurate
4/2/2024
John W. VERIFIED CUSTOMER
I ordered the new tires today and they’re pare for already