Andrew was very clear in explaining what had been done to my car. Very nice young man.
6/8/2026
Suzzanne S. VERIFIED CUSTOMER
Excellent service!!
6/5/2026
Shannon W. VERIFIED CUSTOMER
Thank you.
6/4/2026
Yan H. VERIFIED CUSTOMER
Andrew and Tony helped me with checking in/out and rides. They are wonderful, very professional and kind. The service was done on time. I’m happy with my visit. Thank you!
6/4/2026
Misty J. VERIFIED CUSTOMER
Wonderful!
6/4/2026
Janice W. VERIFIED CUSTOMER
Every thing was great.
6/3/2026
Jennifer F. VERIFIED CUSTOMER
Customer service was good!
6/3/2026
Jacquelin L. VERIFIED CUSTOMER
Checking in/out my car was great.
However, my skid plate had been unfastened and was failed to be refastened so as I started my journey to a work trip out of town, my skid plate was dragging on the road. I already started behind schedule being on the road so I could not go back and ask them for fix til I come back from trip. Anxiety from this situation is not appreciated. I did express to the team that I have been outsourcing for oil changes and tires due to inconveniences like this in the past..
6/3/2026
Mark J. VERIFIED CUSTOMER
Very impressed with Kokomo Toyota. Very much appreciate the professionalism and honest customer service I received.
Thank you
Mark J
6/3/2026
Phil H. VERIFIED CUSTOMER
Excellent, prompt service! ????
6/2/2026
Debra C. VERIFIED CUSTOMER
Nothing was done to correct the problem. All I got was a paper telling me all the other things that supposedly need done. I paid for nothing.
6/2/2026
David E. VERIFIED CUSTOMER
N/a
6/1/2026
Connie L. VERIFIED CUSTOMER
They always does an excellent job. I am always well satisfied with the service you do.
6/1/2026
James M. VERIFIED CUSTOMER
Excellent service
5/30/2026
Nathan T. VERIFIED CUSTOMER
Amazing and fast job, very lovely friendly staff as well !
5/30/2026
Christina W. VERIFIED CUSTOMER
Staff were super friendly and helpful. But I mentioned when I called to schedule, when I dropped off my car, and when I checked out that I wanted the maintenance my prius said was due and to get my AC fixed. I even made comments about leaving to go out of town and being thrilled they could get me in and fixed so I wouldn't need the cost of a rental. When checking out I mentioned when I called prior being told they would do a diagnostic and was glad they could fix the AC. That is when it was mentioned about them doing something different. I still believed it was an AC fix but temporary like refilling/recharging the AC and made that comment. My payment was taken and I left without the repair I wanted and when able to look up what was done it was not what was requested and was not even close to needing to be done!!
5/29/2026
Sue B. VERIFIED CUSTOMER
Everyone I dealt with was awesome! It was my first service trip to Kokomo auto world and I cannot say enough good things about it. I have always owned GM vehicles because I worked for General Motors as my parents. I have no real complaints about the GM Service departments that I interacted with, however, they do not hold a candle to what Kokomo auto world does. Keep !
5/29/2026
Carleigh F. VERIFIED CUSTOMER
Justin was very informative and extremely helpful
5/29/2026
Seth M. VERIFIED CUSTOMER
Very, very satisfied with Jessica Koon and Jim Adams. They both listened closely to my issue and interacted with me the entire time to make sure it was solved thoroughly. I am already recommending them to friends and family.
5/27/2026
Susan A. VERIFIED CUSTOMER
Very courteous and helpful. Always answers any questions I may have.
Susan A