We were wonderfully pleased that the navigation system was replace and now working perfectly
5/22/2026
Tina E. VERIFIED CUSTOMER
I should have received a tire rotation during the oil change but that couldn’t be done due to the rear hub assembly issue. When they fixed the rear hub assembly I thought the tire rotation would have been done at that time but it was not. I was told I could schedule a tire rotation appointment for a later date however I live in Logansport and I have already made 2 trips to Kokomo I didn’t want to make another with the price of gas. So I will have to have that service done locally.
5/22/2026
Anthony P. VERIFIED CUSTOMER
Everything went very smoothly it was very much appreciated
5/22/2026
Marsha M. VERIFIED CUSTOMER
Keep up the good work!
5/22/2026
Kelly S. VERIFIED CUSTOMER
Excellent
5/22/2026
Muchun Y. VERIFIED CUSTOMER
Justin was very helpful and communicated well.
5/21/2026
Richard H. VERIFIED CUSTOMER
Jessica Koon is a professional who represents your company very well. She took the extra effort to make certain that the communication between all parties (me, her, and the actual service technician) was clear and unambiguous. She obviously wants to do her job well-and she did. Jessica Koon is the type of professional that I enjoy doing business with-and I will be back to do more business as the need arises.
5/21/2026
Dwight K. VERIFIED CUSTOMER
Thanks!
5/20/2026
Randy R. VERIFIED CUSTOMER
Outstanding experience with Jessica and dealership.
Being I live 7 hours away.
5/20/2026
David P. VERIFIED CUSTOMER
Everyone was very friendly and explained what was going to be done. No surprises.
5/19/2026
Tammy S. VERIFIED CUSTOMER
Thank you, for your fast and courteous service
5/18/2026
Moses N. VERIFIED CUSTOMER
She was fantastic
5/18/2026
Rick B. VERIFIED CUSTOMER
Excellent service from Kokomo Auto World and all of their staffing personnel! They make my day whenever I go to their shop! It makes my day better due to their customer service!
5/18/2026
Cheng D. VERIFIED CUSTOMER
Thanks. You guys did good job
5/15/2026
Dianne D. VERIFIED CUSTOMER
Fast, friendly, courteous, all seems well.
5/15/2026
Jeff B. VERIFIED CUSTOMER
Great experience!
5/15/2026
Debra B. VERIFIED CUSTOMER
I am glad that the work was done at no cost to me.
5/14/2026
Susan S. VERIFIED CUSTOMER
Justin went above and beyond! He’s obviously a caring and thoughtful worker. He didn’t simply air up my low tire; he found the leak, took my car into the service area immediately, and had it fixed promptly- at a most reasonable cost. When it was finished, he offered to bring the car to me instead of making me walk farther. It’s people like Justin that keep me returning to Kokomo Auto World. It’s the only place I trust with my car. Thank you for the great caring service!
5/14/2026
Jonathan H. VERIFIED CUSTOMER
I’m currently on my way to retrieve my vehicle. The battery is dead and it died while running. It’s currently at the intersection of Markland and 931. That is a brand new battery. I’ve had it for less than 48 hours. Please tell me again how there is no slow drain on that battery.
5/14/2026
William K. VERIFIED CUSTOMER
Having my Odyssey serviced by Kokomo Auto World was a good experience.