Very impressed with Kokomo Toyota. Very much appreciate the professionalism and honest customer service I received.
Thank you
Mark J
6/3/2026
Phil H. VERIFIED CUSTOMER
Excellent, prompt service! ????
6/2/2026
Debra C. VERIFIED CUSTOMER
Nothing was done to correct the problem. All I got was a paper telling me all the other things that supposedly need done. I paid for nothing.
6/2/2026
David E. VERIFIED CUSTOMER
N/a
6/1/2026
Connie L. VERIFIED CUSTOMER
They always does an excellent job. I am always well satisfied with the service you do.
6/1/2026
James M. VERIFIED CUSTOMER
Excellent service
5/30/2026
Nathan T. VERIFIED CUSTOMER
Amazing and fast job, very lovely friendly staff as well !
5/30/2026
Christina W. VERIFIED CUSTOMER
Staff were super friendly and helpful. But I mentioned when I called to schedule, when I dropped off my car, and when I checked out that I wanted the maintenance my prius said was due and to get my AC fixed. I even made comments about leaving to go out of town and being thrilled they could get me in and fixed so I wouldn't need the cost of a rental. When checking out I mentioned when I called prior being told they would do a diagnostic and was glad they could fix the AC. That is when it was mentioned about them doing something different. I still believed it was an AC fix but temporary like refilling/recharging the AC and made that comment. My payment was taken and I left without the repair I wanted and when able to look up what was done it was not what was requested and was not even close to needing to be done!!
5/29/2026
Sue B. VERIFIED CUSTOMER
Everyone I dealt with was awesome! It was my first service trip to Kokomo auto world and I cannot say enough good things about it. I have always owned GM vehicles because I worked for General Motors as my parents. I have no real complaints about the GM Service departments that I interacted with, however, they do not hold a candle to what Kokomo auto world does. Keep !
5/29/2026
Carleigh F. VERIFIED CUSTOMER
Justin was very informative and extremely helpful
5/29/2026
Seth M. VERIFIED CUSTOMER
Very, very satisfied with Jessica Koon and Jim Adams. They both listened closely to my issue and interacted with me the entire time to make sure it was solved thoroughly. I am already recommending them to friends and family.
5/27/2026
Susan A. VERIFIED CUSTOMER
Very courteous and helpful. Always answers any questions I may have.
Susan A
5/23/2026
Angela S. VERIFIED CUSTOMER
We were wonderfully pleased that the navigation system was replace and now working perfectly
5/22/2026
Tina E. VERIFIED CUSTOMER
I should have received a tire rotation during the oil change but that couldn’t be done due to the rear hub assembly issue. When they fixed the rear hub assembly I thought the tire rotation would have been done at that time but it was not. I was told I could schedule a tire rotation appointment for a later date however I live in Logansport and I have already made 2 trips to Kokomo I didn’t want to make another with the price of gas. So I will have to have that service done locally.
5/22/2026
Anthony P. VERIFIED CUSTOMER
Everything went very smoothly it was very much appreciated
5/22/2026
Marsha M. VERIFIED CUSTOMER
Keep up the good work!
5/22/2026
Kelly S. VERIFIED CUSTOMER
Excellent
5/22/2026
Muchun Y. VERIFIED CUSTOMER
Justin was very helpful and communicated well.
5/21/2026
Richard H. VERIFIED CUSTOMER
Jessica Koon is a professional who represents your company very well. She took the extra effort to make certain that the communication between all parties (me, her, and the actual service technician) was clear and unambiguous. She obviously wants to do her job well-and she did. Jessica Koon is the type of professional that I enjoy doing business with-and I will be back to do more business as the need arises.