Service tech recommended I get new tires during a service appointment. I asked if they were all-terrain tires and he confirmed and I approved the new tires. After I got home, I notice they had installed highway tires and not the all-terrains that I had approved. Now I have to take time out of another day to come back and swap them out with the all-terrain tires I wanted.
5/1/2024
Howard B. VERIFIED CUSTOMER
So far so good
5/1/2024
Jessica M. VERIFIED CUSTOMER
I would appreciate it if someone could give me a call. There is a rattling from the AC on the passenger side of my car that wasn’t there when I took it in yesterday.
5/1/2024
Cynthia H. VERIFIED CUSTOMER
Thank you so much, Trevor!
5/1/2024
Janet D. VERIFIED CUSTOMER
Fast efficient and very courteous. Thanks
5/1/2024
Rita K. VERIFIED CUSTOMER
I felt all the work and repair was needed and I always feel confident that you explain and answer all my questions. THKS. Rita M.Kobza
5/1/2024
Elizabeth H. VERIFIED CUSTOMER
Did great
5/1/2024
Clarence F. VERIFIED CUSTOMER
Matt was very good to work with I think he went above and beyond to help out
5/1/2024
Raleigh C. VERIFIED CUSTOMER
Ty Beel did an amazing job. He went the extra mile in service. I have had great Toyota service experience, but Ty certainly tops the bwat of them. We have an upcoming trip back to the east coast and I'm happy I went to Baxter before leaving. 10 out of 10 all around
5/1/2024
Troy B. VERIFIED CUSTOMER
I was helped when I got there ti drop my car off. They called and let me know my car was ready. The guy the ch3cked out very friendly and great to work with.
5/1/2024
Larry D. VERIFIED CUSTOMER
Mark Langston always provides great service.
4/30/2024
Todd J. VERIFIED CUSTOMER
It's like driving a new car again!
4/30/2024
Shawn G. VERIFIED CUSTOMER
My issue is still not resolved and I feel like customer service is not a priority even after I have voiced my concerns.
4/30/2024
Lawrence K. VERIFIED CUSTOMER
Service people were very sincere.
4/30/2024
Daina J. VERIFIED CUSTOMER
Super service with Trevor.
Can always trust the service department.
4/30/2024
Debbie R. VERIFIED CUSTOMER
Chastity was friendly and helpful
4/30/2024
Dennis D. VERIFIED CUSTOMER
Ty was polite, met me at the vehicle, asked if I wanted the vehicle washed and I was kept up to date on the vehicle while I waited. Good job!
4/30/2024
Sharon T. VERIFIED CUSTOMER
Glad they caught the brake fluid exchange. It made a difference braking on my way home. Thanks!
4/30/2024
Hammod A. VERIFIED CUSTOMER
Thank you. I was indeed very satisfied with the service provided by Mr. Ty Beel and will be happy to complete the survey and share my feedback once I receive it.
4/28/2024
Chattertayna S. VERIFIED CUSTOMER
Was super friendly. Will highly recommend Baxter in Lincoln.