People level, knows how to talk to people without sounding like a robot.
5/28/2026
Shane S. VERIFIED CUSTOMER
Horrible communication and pathetic customer service. He is incompetent. I have shared concerns with the General Manager.g
5/28/2026
Bruce C. VERIFIED CUSTOMER
Jared was easy to work with. Knowledgeable and courteous.
5/28/2026
Crystal B. VERIFIED CUSTOMER
Easiest and Smoothest Transaction Ever
5/28/2026
Rachel P. VERIFIED CUSTOMER
She was amazing. Thank you!!
5/28/2026
Jeff F. VERIFIED CUSTOMER
He was excellent
5/28/2026
Shoshana S. VERIFIED CUSTOMER
This message is not about Stephanie, who was just doing her job, but rather about the whole experience. I brought my car in because of the “AWD System Malfunction” warning and check engine light on my dashboard, along with loss of cruise control. I was told this was because I needed new spark plugs installed. I was skeptical, but I trusted this statement and paid to have them installed. Yesterday, the warning came back. I had also paid the standard $150 for the system diagnostics. Now I am wondering if this was even done, as the problem is still there, and seemingly had nothing to do with spark plugs. I will be taking my car somewhere else to get to the root of the problem.
5/27/2026
Mary J. VERIFIED CUSTOMER
The gal on the north end was such a kind soul! She rang me up. Michael was quick and informative, except he forgot to tell me that there were free hot drinks while I waited :)
5/27/2026
Roger O. VERIFIED CUSTOMER
Great service and personality
5/27/2026
Susan B. VERIFIED CUSTOMER
Fast servicing!
5/27/2026
Victor D. VERIFIED CUSTOMER
Hi, I sent yesterday few pictures to Austin of a bad scratch my wheel got after I dropped off my vehicle at Toyota. I would appreciate if someone could help me with it, as it looks pretty bad. Thanks.
5/26/2026
Ann S. VERIFIED CUSTOMER
They did a fantastic job!! They got started on it right away and 45 minutes later we were on our way to do some shopping.
THANK YOU BAXTER TOYOTA!!
5/24/2026
Brandon P. VERIFIED CUSTOMER
Only thing we encountered was my sunglasses were forgotten in the vehicle when it was returned. Is there a way get them mailed to me or held until June 3rd when I’m in town?
5/24/2026
John M. VERIFIED CUSTOMER
????
5/24/2026
Steve L. VERIFIED CUSTOMER
I’d like to know more about the accelerated wear on my rear brakes and tires. Both were replaced less than 3 years ago and should have much more life on them. When I left this morning, the representative said we’ll take another look at them just to make sure. Yes, please do and show me too.
5/24/2026
Qasim E. VERIFIED CUSTOMER
The service was timely and of great quality
5/24/2026
Marilyn C. VERIFIED CUSTOMER
Job was done quickly. Good communication. No issues at all.
5/24/2026
Cody S. VERIFIED CUSTOMER
I've had the pleasure of working with Erin more than a few times when getting my vehicle serviced. She always delivers 10/10 service. Give her a fat bonus, a raise, pension, and some paid time off.