She is very pleasant to interact with! I am very thankful that I had her as my service advisor!
5/3/2024
Devon B. VERIFIED CUSTOMER
No one helped me when I pulled into the garage and had to find someone to help me. Then while I was waiting, apparently a text was sent to me asking about whether or not I approved of additional services (changing two filters). I didn’t see the text and no one said anything until I went to check out. Why couldn’t someone come around the corner to the waiting area and ask me in person? It seems like a simple fix. I agreed to changing the filters while I was waiting to pay but then waited at the desk while that was done. Brae, however, was nice so this review is not about her.
5/3/2024
Rodorph T. VERIFIED CUSTOMER
Thanks, services was faster and good
5/3/2024
Mary D. VERIFIED CUSTOMER
Mike was wonderful and expert. Other service put in wrong weight oil and able to change filters (needed-I asked) and will be returning. Will buy tires there in October.
5/3/2024
Colleen B. VERIFIED CUSTOMER
Fast service, thorough explanation of issues. Thank you!
5/3/2024
Donald C. VERIFIED CUSTOMER
Thank you
5/2/2024
**** K. VERIFIED CUSTOMER
Very fast service
5/2/2024
Hewan A. VERIFIED CUSTOMER
Very nice and helped me out with scheduling. great customer service
5/2/2024
Sierra P. VERIFIED CUSTOMER
Nothing too serious, I just ask that they be more careful with things in my glove box. Everything was crushed back in there and fell out once I opened it again. Thank you and I appreciate the service.
5/2/2024
Ron C. VERIFIED CUSTOMER
Brae was great!
5/2/2024
Bergstrom Administration. VERIFIED CUSTOMER
Normal maintenance and all was well.
5/2/2024
Frances B. VERIFIED CUSTOMER
I will always ask for Jarrod to help me. He was such a great service helper. My car was repaired in a timely manner and I had a ride come get me back to the dealership.
5/2/2024
Joan R. VERIFIED CUSTOMER
Always courteous & professional.
5/2/2024
Larry E. VERIFIED CUSTOMER
Charity was great.. she was able to answer all my questions or get me an answer when needed.
5/2/2024
Eugene M. VERIFIED CUSTOMER
Always had a good experience with you all!
5/2/2024
Douglas R. VERIFIED CUSTOMER
I had the appointment because a recall problem and all was good. The reason for the recall was explained very well. Good job.
5/2/2024
Hino Motor. VERIFIED CUSTOMER
Jarad, checked me in and I told I had a problem with noise when talking on my phone. The last two services I brought up the same issue and the advisor that wrote me up I felt they just dismissed it. Jarad actually took the time to ask me several questions about the problem. Then when my vehicle was done Evan showed me how to fix the problem. Kudos to both of them.
5/2/2024
Robert K. VERIFIED CUSTOMER
I called my service tech, three times, left a message all three times asking her to call me back. She failed to do so. I called Matt (service manager) to tell him of the very poor service and spoke to his voice-mail. The tech called me back in 29 minutes, blamed the delay on a service person, and promised to have my vehicle done by the time requested. I asked her what my bill would be and was told it would be $209. When I picked up my 4Runner my bill was over $286. I was really rather disappointed in the service and my charge.
5/2/2024
Gary S. VERIFIED CUSTOMER
Jared described all the work that was done with my Camry and was very professional.