She did a great job. She was friendly and professional upon greeting, and she handled the service in an expeditious manner.
5/7/2026
Pamela P. VERIFIED CUSTOMER
Explained everything in detail. Appreciate the good service!
5/7/2026
Mary D. VERIFIED CUSTOMER
Service is always on time, well documented, and efficiently completed. When I leave the service area, I am 100% certain that my car is operating at it's best. This is why I have driven a Toyota for 30+ years. Not all dealerships and service departments are the same. Baxter Toyota and its predecessors are far better than the service that I received in Florida from 2020-21.
5/7/2026
Maryjo E. VERIFIED CUSTOMER
I was very satisfied with Erin Cahill's service.
There were some issues with the actual mechanical service. I had requested to speak with Matt Quimby who was unable to address my concerns.
Ryan from mechanics did speak to my husband and me and Jeremy showed my husband what was corrected on our car today. Part of the damaged wiring had been overlooked in the initial repairs.
5/6/2026
Leonard H. VERIFIED CUSTOMER
Easy to talk with and helped with my next milage service
5/6/2026
Tarek A. VERIFIED CUSTOMER
Thank you Baxter Toytoa
5/6/2026
Curtis M. VERIFIED CUSTOMER
Service is typically very good but I needed my truck by a certain time and it was done late causing me to be late to a very important appointment. Its the only time since purchasing the truck I had a time crunch.
5/6/2026
Paul G. VERIFIED CUSTOMER
Good job
5/6/2026
William H. VERIFIED CUSTOMER
How soon is the visor expected to come in?
5/5/2026
Roselene C. VERIFIED CUSTOMER
You used to offer a free car wash with your service and a quick vacuum also. This is a nice touch to why I would continue to use your service and buy another Toyota.
5/5/2026
Julia B. VERIFIED CUSTOMER
Jared was great—he was thorough and did a good job explaining things to me. I’m very happy with service I received.
5/5/2026
Kay M. VERIFIED CUSTOMER
The entire staff that I enteracted with today were quite profressional and answered all my questions very satisfactory.
5/5/2026
Brie K. VERIFIED CUSTOMER
Erin was very kind and helpful. My car ended up being fine and no maintenance needed but she was so sweet and helpful!
5/5/2026
Barbara S. VERIFIED CUSTOMER
The service was completed on a timely basis and it was clearly stated the Service work that was completed. Erin answered the questions I had and I was very pleased with harvesting my car!
5/5/2026
Dwayne B. VERIFIED CUSTOMER
Timely efficient visit, done on time and for the price expected
5/5/2026
Nikolaus D. VERIFIED CUSTOMER
The service team was super nice and accommodating.
5/5/2026
Jeremy B. VERIFIED CUSTOMER
Brae was great - she answered all my questions, got the shuttle to take me to Scheels while the initial work was being completed, was kind and courteous while arranging warranty work and gave me a nice loaner while the warranty work was ongoing. I would call and ask for Brae specifically next time.
Side note, when I picked my vehicle up after the warranty work I did not deal with Brae (she was busy helping another customer). The elderly gentleman who was sitting 1 desk left (north) of Brae who helped me was not as nice as Brae. I would describe him as “combative” after I inquired about Baxter’s First Responders Discount program. It was not as nice of an experience.
5/4/2026
Bryan C. VERIFIED CUSTOMER
Michael does a great job. He’s clear, knowledgeable and very helpful when i ask questions. No pressure but solid answers
5/3/2026
Sarah B. VERIFIED CUSTOMER
Stephanie was amazing! Best customer service I’ve had in the five years of doing business with Toyota.
5/3/2026
Trent A. VERIFIED CUSTOMER
I really like that I can see videos of mechanics doing their checks, Brae was very polite and courteous to my pup always appreciate you guys!