Excellent service, I wish I had remembered that I had Toyota care service so I could have had them take care of my roadside problem.
5/19/2026
Matthew N. VERIFIED CUSTOMER
Quick, professional service!
5/19/2026
Joshua C. VERIFIED CUSTOMER
Erin was great
5/19/2026
Duane J. VERIFIED CUSTOMER
. . .
5/17/2026
Melissa L. VERIFIED CUSTOMER
Thank you!
5/17/2026
Edward Q. VERIFIED CUSTOMER
Everything was fixed fast.
5/16/2026
Randal L. VERIFIED CUSTOMER
Got a good price because I had the coupon you sent me in the mail. The problem was we had a appointment and you’re people got it right in for a oil change and it was back in a reasonable amount of time. Problem was they pulled the pickup in front of the door and we sat there and looked out the window for 10 minutes then they got in it and circled the lot and brought it back to the back of the line. There were 3-4 people behind the service desk but we stood there waiting for another 10 minutes. It was a pretty unorganized mess. Well i saved some money on the oil change but I don’t like standing around for a half hour waiting when the vehicle is ready. Thanks for your
5/16/2026
Sean R. VERIFIED CUSTOMER
I cannot say enough good things about Matt Quimby and the entire Baxter Toyota service team.
After months of dealing with an intermittent check engine light and multiple unsuccessful visits at another Toyota dealership, I brought my 2016 Toyota Highlander to Baxter for a second opinion. From day one, Matt and the technicians treated me with professionalism, urgency, and genuine care.
Instead of guessing or throwing parts at the problem, they performed the proper diagnostics, including compression and leak-down testing, and found the real issue—a cracked exhaust valve causing low compression on cylinder 1.
They worked directly with my warranty company, kept me updated throughout the process, provided me with a 2026 Camry Hybrid loaner, and ultimately completed nearly $7,000 worth of repairs with a $0 deductible under my warranty.
Most importantly, they restored my confidence in dealership service. I drove over two hours from Sioux City for a second opinion, and it ended up being one of the best automotive decisions I’ve made.
As long as I own this Highlander, Baxter Toyota in Lincoln has earned my business. Thank you Matt and the entire team.
5/16/2026
Roberto G. VERIFIED CUSTOMER
A good recommendation would be to have someone who speaks Spanish, so that we Hispanics can communicate better.
5/16/2026
James T. VERIFIED CUSTOMER
Very courteous and timely service.
5/15/2026
Timothy P. VERIFIED CUSTOMER
Always great service
5/15/2026
Sunil P. VERIFIED CUSTOMER
All's good
5/15/2026
Michael O. VERIFIED CUSTOMER
Very good service and fast!
5/15/2026
Gary A. VERIFIED CUSTOMER
I came in with a squeak. I thought lubricant in the right spot would solve it. She said no. And provided a $2000 part and installation under warranty to secure my future happiness with my beautiful Sequoia. Thank you for the considerable consideration.
5/15/2026
Suzanne W. VERIFIED CUSTOMER
Jared was very helpful and pleasant. That has not always been my experience at Baxter. It was a refreshing change.
5/15/2026
Connie P. VERIFIED CUSTOMER
They did a great job!
5/15/2026
Justin B. VERIFIED CUSTOMER
Brae was Awsome!!! So much so I wanted to call her boss and express my gratitude towards her!!
5/14/2026
Debra T. VERIFIED CUSTOMER
Job well done,I appreciate everyone there that services my car.Always prompt on getting my car in as scheduled and he explained everything that was done or might need done.Thankyou!
5/14/2026
Michelle R. VERIFIED CUSTOMER
I appreciate the prompt and professionalism shown to me. I also appreciate how clean you keep your work area! Very impressive!!
Thank you!
5/14/2026
Jacob D. VERIFIED CUSTOMER
So to be clear, you guys wanted to charge me over $500 to replace a single sensor that only cost $15 on the Internet and as a simple male female connection to replace. Do I have that right?