I appreciate that my car was serviced quickly and efficiently especially since I had to wait for it. (No loaners available). Andrew was very polite and professional.
3/25/2026
Ronald T. VERIFIED CUSTOMER
Service was good
3/25/2026
Shawn G. VERIFIED CUSTOMER
I asked for the extended maintenance plan which I did not receive and I asked for the window sticker reminder be for 10K. It was put at 5K.
3/25/2026
Angela S. VERIFIED CUSTOMER
Communication was clear and consistent. Apology was the delay was quick and appeared genuine. Welcoming and engaging tone. All of these is a must for me and what is required if my continued business is desired.
3/25/2026
Steven L. VERIFIED CUSTOMER
I believe I need to show how to engage the rear differential lock option
3/25/2026
John D. VERIFIED CUSTOMER
Very knowledgeable.
3/25/2026
Crystal H. VERIFIED CUSTOMER
Nice job as always ???? thank you!!!
3/25/2026
Kenneth M. VERIFIED CUSTOMER
Thanks Bryce
3/24/2026
Rodney H. VERIFIED CUSTOMER
1) A woman in service scheduled an appointment during my phone call, for Friday, March 20th, but when I arrived the service department did not have the appointment, so it took two trips to get the recall completed, 2) I was given an estimate of 1 + 1/2 hour. The actual experience today was 2 hours 45 minutes.
3/24/2026
Jake B. VERIFIED CUSTOMER
The entire team did a great job. I was unaware that I needed two recall fixes when I arrived. They quickly got me a loaner and on my way. I got my car back the next day and I was very happy that I didn't lose any of my personal time. Well done Legends Toyota service and sales teams!
3/24/2026
Kenneth S. VERIFIED CUSTOMER
No communication.
Pickup of truck 2 hours after I was told.
Issue not that was delayed. I was never contacted so I missed meetings and wasted the afternoon at the service dept.
3/24/2026
Jeremy B. VERIFIED CUSTOMER
Bryce did an excellent job today with my truck.????
3/24/2026
David W.. VERIFIED CUSTOMER
Always great service from Michael. We usually go to him when needing service.
3/24/2026
Jane M. VERIFIED CUSTOMER
Efficient and courteous. No complaints
3/24/2026
Bullock'S Hardwood. VERIFIED CUSTOMER
Good service friendly and informative
3/24/2026
Stephen C. VERIFIED CUSTOMER
Steven was absolutely amazing. Went in to ask some questions for the first time ever being in the dealership and he treated me like I was 50 year loyal customer. Went and asked other people when he didnt know the answer to one of them and then remembered me when I came back to get my truck worked on. Communicated everything that was going on didnt leave me in the dark. 100/10 experience. He just earned the dealership a loyal customer with the 1 encounter. I watched everyone interact with customers the employees sre like the chick fil a of dealerships. They were so nice to everyone and it didnt seem fake at all.
3/22/2026
Emily C. VERIFIED CUSTOMER
Overall good experience but they forgot to add my coupon discount for service today! And I checked out without double checking.
3/22/2026
Richard C. VERIFIED CUSTOMER
Very good. Explained everything completely.
3/22/2026
Dennis L. VERIFIED CUSTOMER
Thank you Michael for your thorough explanation and giving us options. We appreciated your prompt attention and friendly response. You provided a positive experience for us.