Your staff was awesome. My Debit card had been closed because of suspected fraud, so your guy that was checking me out had one of your employee's take me US Bank at 110th and Parallel to straighten out the problem. They were so kind and understanding. I will tell everyone how your employee's handled the situation! Thank you
2/21/2026
SHURRON C. VERIFIED CUSTOMER
I appreciate the service and the professionalism from your staff. I was very happy and thankful I was able to get the issue fixed and serviced all in the same day.
2/21/2026
Asha A. VERIFIED CUSTOMER
I had a great experience today and wanna give a huge thank you to the Michael Jacobsen who helped me he was knowledgeable patient and took the time to clearly explain everything. The process was smooth, efficient and I felt genuinely taken care of from start to finish. This is exactly the level of service that keeps me coming back. ⭐️⭐️⭐️⭐️⭐️
2/21/2026
Jesse H. VERIFIED CUSTOMER
Michael is great. He is service minded, courteous, keeps me in the loop and explains everything.
2/21/2026
Lesle K. VERIFIED CUSTOMER
Bryce was considerate and helpful. Thank you.
2/21/2026
Mike F. VERIFIED CUSTOMER
Isaiah made the experience easy - that's appreciated. Great job!
2/20/2026
STEVEN G. VERIFIED CUSTOMER
Bryce did a fine job.
2/20/2026
BRIAN S. VERIFIED CUSTOMER
I called down 2 days before to get a rental so I could go to another appointment I had. There was no rental available when I got there. I was told the recall would take an hour when we arrived. At 1.5hrs I thought I saw my highlander in the garage I dropped it off but I figured they would tell me if it was mine. At 2hrs I went and asked. It was mine. A little disappointing because my time is very valuable.
2/20/2026
Leah J. VERIFIED CUSTOMER
Steven and Josh were very helpful and professional. I commend them both!
2/20/2026
Kathleen Y. VERIFIED CUSTOMER
Bryce and his trainee were informative about what my car needed and that made me feel comfortable with the decisions I made about what to have fixed at this time. I could tell Bryce must be a good trainer as his trainee was answering, agreeing and nodding as Bryce explained things to me! :)
2/20/2026
Collene N. VERIFIED CUSTOMER
You guys constantly recommend unnecessary services. Look at the pictures of my cabin and air filter. Furthermore, you tell me I need new tires, but don’t give tire tread measurements. I am forced to schedule an appointment, yet no advisors seemed available or wanting to come out and greet me. My car set ready for fifteen minutes while my advisor ate an orange and socialized. I had to approach to leave. Advisor said nothing about recommend services. Lastly total in report is different than what I was charged. While all minor issues , it’s a lot and I am just not sure I will return.
2/20/2026
PAT M. VERIFIED CUSTOMER
Communication could have been better
2/20/2026
Christopher L. VERIFIED CUSTOMER
Bryce did a great job of keeping me up to date on what work my vehicle needed and took care of overseeing it get accomplished.
2/20/2026
Mark T. VERIFIED CUSTOMER
Very personable not pushy explained and answered all my questions very thoroughly help full in all ways made buying my car easy Evan did a super great job and is a outstanding employee
2/20/2026
Mark W. VERIFIED CUSTOMER
Great communication
2/20/2026
Leonel D. VERIFIED CUSTOMER
Very special Bryce, polite, attentive and understandable. He's a good employee.
2/19/2026
Jason V. VERIFIED CUSTOMER
Received regular updates on status and delays were properly explained.
2/19/2026
Paul H. VERIFIED CUSTOMER
Super friendly and great service. Under promised and over delivered! ( I really appreciate that!)
2/19/2026
Brandon S. VERIFIED CUSTOMER
One thing I was not satisfied about is my service record did not show up in my Toyota app.
2/19/2026
Jennifer S. VERIFIED CUSTOMER
This is by far the best dealership to get service done at the whole team is amazing