I am always happy with Legends Toyota service. It took a little longer than normal this time though. I wish I had shuttled to the mall. Next time I will for sure.
10/13/2024
Shannon L. VERIFIED CUSTOMER
Service was great! My car got done in the time frame mentioned. The pricing was as anticipated. Great job! Will go back!
10/13/2024
Bradley R. VERIFIED CUSTOMER
Very attentive and friendly
10/12/2024
EKATERINA S. VERIFIED CUSTOMER
Evan Donahue is an excellent service advisor, really great!
10/12/2024
Debroah W. VERIFIED CUSTOMER
Mr Evans donahue gave great us ?? out service!He made our day.
10/12/2024
John C. VERIFIED CUSTOMER
Good job ! Ready to go !
10/12/2024
Trudy D. VERIFIED CUSTOMER
I arrived at 11:45 for my appointment and was told they would only have to rotate the tires, it would probably take 1-1/2 hour. Over3 hours later I asked if my car was serviced and was told yes it is finished. It seems to me rotating of tires should not take 3 hours. It was frustrating to have to wait so long. Plus I was quite thirsty and no bottled water available.
I am not sure what changed in comparison to former experiences, but the service was not very good.
10/12/2024
Nanette J. VERIFIED CUSTOMER
Kyle was excellent as always. He got me set up on a shuttle over to Legend area so I didn't have to sit in waiting area. Kept me up to date on my car service via text. Literally did a great job. Legends Toyota is amazing all around. Thank you!
10/12/2024
Rowena B. VERIFIED CUSTOMER
Friendly and helpful! Answered all my questions and helped me make an informed decision. Thank you!
10/12/2024
Yandira M. VERIFIED CUSTOMER
Great service!
10/12/2024
Souamong V. VERIFIED CUSTOMER
On the notes it said customer complained about oil leak but I sure the **** didn't complain I came in for an oil change and they told me it was leaking and that I needed to have it replaced. So make sure you note what really happened vs what you wanted to happen. But we shall see in 3 months if they even fixed it bc they said they was going to call me when the parts was ready and they never did so I checked back in a week and they had the parts to fix it. Don't tell your customers your going to call when the parts are in but never actually call either that's unprofessional
10/12/2024
Lawrence W. VERIFIED CUSTOMER
I brought my truck in with a leak in a tire. I was told to take the truck home and make sure it was leaking. Twice the tire was flat and was low every day. Had to argue with someone to check again. He made me feel like I m not smart enough to check a low tire.
10/12/2024
Donald W. VERIFIED CUSTOMER
Bryce has helped me before, good service writter, very helpfull, down to earth. If he doesn’t know. He will find out , something in question on my vehicle, he will ask me, before continuing. I do let my freinds know were I do my vehicle business. Thanks Don
10/12/2024
John L. VERIFIED CUSTOMER
Andrew was helpful as always
10/12/2024
Charles C. VERIFIED CUSTOMER
I have talked to the service writers about trim issues with my tundra. One piece they tried to fix. It came loose again. This time they charged me for the repair. It’s been an issue since my second oil change. I will never purchase another vehicle from your dealership.
10/12/2024
Carl S. VERIFIED CUSTOMER
Evan is one of your best.
He is smart, helpful, and friendly.
I've always had good service.
Your dealership is my favorite (so far).
10/12/2024
Walter A. VERIFIED CUSTOMER
I wish he would have told me that you would text me and report to reply to and I would have been on the lookout for it and would have authorized the additional work identified. Otherwise I was very happy.
10/11/2024
Nancy N. VERIFIED CUSTOMER
Good service and waiting time was great.
10/11/2024
Carolyn R. VERIFIED CUSTOMER
Bryce was very friendly. He advised me on my tires and explained to me why I needed knew tires soon. He also priced a new set of tires for me????