The main reason I came in with my truck was I siddenlt had trouble starting it. Everything seemed locked. My brother in law gave me a tip that worked and I got it running enough to get to Toyota at Legends. Andrew did great writing up the issues, but the mechanic did not! Who checks a battery and doesn't clean off the terminal.I wonder if they actually checked it. Also, no one explained what caused the initial issue of the truck suddenly not starting.
Customer service from the mechanic is terrible.
8/31/2024
Amy G. VERIFIED CUSTOMER
Kyle was great.
8/31/2024
JANELLE C. VERIFIED CUSTOMER
Andrew was pleasant and friendly, but did not seem to know what was going on with my vehicle as it was being repaires. Was put on hold multiple times while he talked with his tech about basic questions.
8/31/2024
Lana T. VERIFIED CUSTOMER
Bryce was great and informative. Shuttle driver was very polite too
8/31/2024
Leslie C. VERIFIED CUSTOMER
Very polite and knowledgeable of his craft … an a top notch sense of humor….. very much an asset to your organization …. Leslie C
8/31/2024
Karina F. VERIFIED CUSTOMER
Really good service appreciate all the help you guys provide to us! ????
8/31/2024
Marji S. VERIFIED CUSTOMER
They were without internet and unable to get us a loaner but they pushed to get us in and out quickly so we could get on with our plans. I'm always pleased with the service at Legends...enough so I drive over an hour for them to work on my vehicles
8/31/2024
Sharon S. VERIFIED CUSTOMER
Good job. Very professional. All scheduled work done in a timely manner.
8/30/2024
Debi D. VERIFIED CUSTOMER
One of the main reasons I come to your dealership is because of him!! He’s so personable, listens to any cares and concerns I might be having. He’s literally the best person I have ever dealt with in the business and I come from a family whose Dad and family members were in management with Ford and GMC.
8/30/2024
Andrew R. VERIFIED CUSTOMER
Had an appointment at 2pm today dropped off my vehicle Wednesday evening so it will be there today for the appointment. Never heard for the service department about my vehicle I finally called around 4 pm to get an update on my vehicle and the lady said it was ready for pick up. Very dis satisfied with the service department for the lack of communication with the service of my vehicle. This is not the first time this happened about lack of communication of my vehicles being serviced at Legends Toyota
8/30/2024
Janette D. VERIFIED CUSTOMER
I appreciate the courteous service reps!
8/30/2024
Bill D. VERIFIED CUSTOMER
Evan is one nice person,very knowledgeable about are questions!
8/29/2024
Carrie G. VERIFIED CUSTOMER
Kyle was great to work with. He told me about the services offered for my car as well as the price. He major I had no surprises and let me know what was found on the inspection of my brakes and what additional services were recommended. He was easy to talk to and very good at communicating.
8/29/2024
Jason M. VERIFIED CUSTOMER
Very good service
8/29/2024
Mike W. VERIFIED CUSTOMER
Mr. Kiser was very professional and helpful from a customer service standpoint today. He was informative about the work that was done on our Camry, as well as the upcoming maintenance that needed to be done in the future. We are very satisfied with the service we receive from Legends Toyota!
8/29/2024
Raymond S. VERIFIED CUSTOMER
Thanks Evan donahue
8/29/2024
Marcia K. VERIFIED CUSTOMER
Evan was very personal from the get-go. He ran a Carfax on a used van that I bought and found out that the odometer have been tampered with. He immediately called me and talk to me about it and when I went to go pick up the van he was again very personal and, just really really great personality. Enjoyed working with him.
8/29/2024
Jenne L. VERIFIED CUSTOMER
Evan is great - always efficient and so positive and friendly!
8/29/2024
MARY O. VERIFIED CUSTOMER
Great job at the last minute.
8/29/2024
Jacob B. VERIFIED CUSTOMER
It’s absurd how long an oil change takes at Legends! With a appointment.