Bob has been a great service representative in the Kingston Toyota team for as long as I have been a customer. His service is exemplary in terms of customer care. I trust his knowledge, professionalism and commitment to me in taking care of my vehicle’s service and in his ability to provide feedback and support whenever I need it. I respect Bob and consider myself fortunate to have him as my service advisor.
2/19/2026
Elise B. VERIFIED CUSTOMER
Very good experience today during my career service.
2/19/2026
Donald H. VERIFIED CUSTOMER
Seana Bohan was excellent, very professional and knowledgeable
Extremely polite and considerate
Was always trying to help and offer advice
I am 100 percent satisfied with the Service area
2/18/2026
William S. VERIFIED CUSTOMER
I was highly satisfied with the service that I received. Work was timely and the cost was reasonable. Thanks for the personalized support.
2/18/2026
Anne E. VERIFIED CUSTOMER
A two hour servicing took over 3 hours. I have not had my car serviced for a while due to this same issue.
2/18/2026
Marie C. VERIFIED CUSTOMER
Niman Liu was very cordial and a nice person to interact with.
2/18/2026
Joan S. VERIFIED CUSTOMER
Always great service
2/18/2026
Ada R. VERIFIED CUSTOMER
Seana Bohan, it’s a wonderful young woman! She is friendly, caring, willing to help. She always makes me feel welcome and comfortable. She is knowledgeable and ask me if I need anything else. She is my favorite Service advisor. It is so unfortunate that her name does not show up on the online list of service advisor. I will continue to call to ask specifically for her. Thank you very much!!
2/17/2026
Frank S. VERIFIED CUSTOMER
Christian is a true pro. Very customer oriented. Sullivan is fortunate to have him as an employee.
2/17/2026
Lawrence R. VERIFIED CUSTOMER
Always great service.
2/17/2026
Joanne M. VERIFIED CUSTOMER
Yes I was completely satisfied. Tom took very good care to get me out the door in record time unlike the last time I was there for service.
2/17/2026
Joan C. VERIFIED CUSTOMER
No oil change or filter change. Mileage reported to carfax was 1300 more why. The guy I gave my car too checked my mileage and it was less than 24, 700
2/17/2026
Manara M. VERIFIED CUSTOMER
Seana demonstrated great customer service as per usual. She ensured I could utilize a coupon on a fix. And the car came out well!
2/16/2026
Joan A. VERIFIED CUSTOMER
While waiting for my car to be serviced, a guy called me over to his desk and proceeded to try and sell me a new car. This is a very bad deceptive practice! I was there for service, NOT to buy a new vehicle! This action will definitely make me think twice about returning there in the future!
2/15/2026
Seanna M. VERIFIED CUSTOMER
Seana was incredibly helpful. She is pleasant,clear with communication, and provided an exceptional customer experience.
2/15/2026
Kellie K. VERIFIED CUSTOMER
You have a great team. Kind considerate and informative
2/15/2026
Ian M. VERIFIED CUSTOMER
Thanks - great job!
2/15/2026
Shane W. VERIFIED CUSTOMER
Great service. I was impressed how friendly and knowledgeable with my service Rep.Seana, she had Excellent customer service and thought she did exceptionally well at her job. Thank you for giving me incredible service and honoring the repair that was completed the last fist. The mechanics are outstanding and troubshhoted the break sensors, charged the oil,rotated the tires. Thank you, SB team